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SaaS Startup Solutions for Every Niche

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Are you looking for SaaS startup solutions for your business? It seems that Software as a Service is becoming the go-to for budding entrepreneurs across all industries and niches. Every day, new companies emerge, boasting a lean, agile business model built on delivering scalable services for every purpose. However, there are many commonalities across SaaS startups giving new companies a competitive edge right out the gate. Similarly, one of these common elements is virtual phone numbers offered by service providers like United World Telecom.

Solutions for a Multitude of Businesses

It’s important to remember that SaaS is a very broad term that encompasses nearly every conceivable niche. Therefore, in this article, we will take a look at how United World Telecom can enhance your startup’s efforts with:

  • Virtual Offices/Locations
  • Social Media-Based Sales Conversions
  • Providing Customer Support

Virtual Offices/Locations for a SaaS Startup Business

One of the advantages of SaaS businesses is that they are predominantly operated over the Internet to deliver their services, as well as offer customer support. This is where virtual phone numbers bridge the digital divide, offering a humanizing element that doesn’t necessarily need face-to-face communication. Instead of using traditional methods of expansion via branch offices, “virtual offices” and “virtual locations” manage this for SaaS startups. Customers can reach your company by way of virtual phone numbers, which reroute calls instantly anywhere around the world. Consequently, with this functionality, you can customize your virtual office/location to fit your startup’s unique niche and business model.

SaaS Startup
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Using the Right Software

Similarly, online collaboration tools like Teamwork, Slack, and Trello have made it easier to execute tasks in remote locations for you SaaS business as needed. For instance, you can hire a subcontractor to provide in-house services to implement your software. So, at the same time, they can act as an agent of your startup. This is perfect for companies that regularly outsource this type of labor or those with agents scattered across the globe. Keeping in touch by phone ensures that everyone can manage and perform the details of each project with constant communication.

Social Media-Based Sales Conversions

Social media is a part of every business type imaginable. And Saas-based startups are using social media more and more to demonstrate how their software can revolutionize their customer’s lives. By including media on platforms like Instagram, Facebook, and Twitter, you appeal to a wide base of interested customers that can jumpstart your SaaS startup in no time.

Of course, you need to convert these potential leads into actual customers. Virtual phone numbers fulfill this role perfectly, particularly with United World Telecom’s add-on known as “CallMe Click.” As the name implies, when a user clicks on a link for phone number or contact info, a call is instantly initiated to your virtual phone number. This instant connection helps move things along quickly, taking advantage of the moment customers demonstrate interest. After all, in the distraction-heavy world of social media, creating an instantaneous connection to your SaaS company is ideal.

Providing Customer Support for your SaaS Startup

While running a startup often requires juggling many day-to-day tasks, its very easy to lose track of keeping the human element in your SaaS startup. This is why it’s important to have virtual phone numbers for each target market you’re looking to connect with. Building long-term relationships with customers is essential to the longevity of your company. No wants a business treating them as just another number.

For example, by using nationwide toll free numbers, your SaaS startup can circumvent problems with intra-regional and international calls. These problems typically manifest as:

  • Long-distance fees,
  • Service blockages,
  • Or simply the preferences of your customer base to deal with a startup that they perceive as a domestic entity.

Virtual Numbers for Your SaaS Business

Luckily, United World Telecom offers countless phone numbers to add to your arsenal. With an inventory of over 140+ countries and countless cities/regions, you can accommodate your customers’ needs impeccably. This, in turn, leads to more sales conversions for your SaaS startup – no matter which industry you specialize in.

Virtual Phone Numbers for Billboards

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Whether your company is large or small, virtual phone numbers on your billboard ads may be exactly what your business needs. When operating a business, marketing typically plays a big role. Knowing which types of marketing strategies to employ and mapping out the process of when to launch the campaign, how long it should be, and the details of the campaign are other integral parts of the process. Billboard advertising has been around since the mid-1800s, but with advances in technology, it’s more effective than ever. 

Should I Invest in Billboard Advertising?

Billboard advertising is a tried-and-true tool for marketing. They are so commonplace that we may often overlook their usability. However, when planning an advertising strategy, this is an option to consider. 

Benefits of Billboard Advertising for Your Business

Billboard advertising is not only still in-use out of habit. They remain in use due to the results they produce. The fundamental concept behind billboard advertising is still sound, and new technologies have introduced additional ways to use billboards. Some of the benefits of billboard advertising for your business include:

  • Billboard advertising allows for geographically targeted marketing.
  • Simple, clear information on a billboard has a big impact.
  • Repetition drills in messages when people drive or walk by billboards regularly.
  • Strategically placed billboard signs allow you to capture the attention of your audience more directly. These ads are unavoidable and in-your-face, unlike ads on TV, computers, or smartphones.
  • Digital billboards have opened new possibilities for using these innovative marketing tools.

Is Billboard Advertising Only for Large Organizations?

Whether your business is small, local and newly-established, or large and long-established, billboard advertising can be very effective. Using the right messaging and the right location, billboards can work really well for businesses of all sizes. Including those that are just starting out. 

What About Virtual Phone Numbers for Billboards?

Using virtual phone numbers for billboards brings another layer of usability and effectiveness to the table. With virtual phone numbers for billboards, you can use different virtual numbers for each marketing campaign. The purpose of this is to track the effectiveness of each specific campaign. 

Billboards with virtual phone numbers
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What is a Virtual Phone Number?

Rather than through the use of a traditional hard-wired landline, a virtual phone number works through the use of the Internet. Calls made to virtual phone numbers can be automatically forwarded to a main office line or any other landline or mobile line of your choosing. While this allows for all calls to be answered in one central location, the calls that come through virtual phone numbers can be tracked and recorded for both marketing and training purposes. This allows for you to measure how many calls came through from the billboard ad with a specific virtual phone number. Virtual phone numbers are extremely cost-efficient and, like billboards, they represent a very effective marketing tool. 

What Makes Billboard Advertising Different Than Other Types of Advertising?

Billboards hold a very unique place within the advertising world due to their physical presence. They are not fleeting like a TV commercial, a radio ad, or an Internet ad. Billboards typically stand on the side of the road with a very large and visible message. 

In Closing

There is no single magic solution that will fill all of your organization’s growing and changing marketing needs. With that said, when used correctly, utilizing billboard advertising and virtual phone numbers together can do things that all other methods cannot. If you have a clear message with a call to action that you want to convey to your target audience, then billboards with virtual phone numbers may be exactly what your organization needs. Tracking your campaigns to review results and make modifications is one of the best reasons to have virtual numbers. Contact United World Telecom today to learn more!  

The Challenges of Running a Powerful Sales Team

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If you’re in charge of managing a high-performing sales team, you’re probably aware of the many challenges that you’ll encounter daily. With the hectic pace, the variety of personnel, and quotas to meet, sales management is one of the most difficult occupations.

Managing a Sales Team Effectively

Failure to appropriately tackle these challenges could stymie your company’s efforts from achieving maximum success. You may even experience a less-than-stable work environment. And worst-case scenario, mismanagement can cost you your job.

The following are some of the most common challenges you will encounter as a sales manager. We will then provide tips on how to overcome these challenges effectively.

Sales Team Challenge #1: Attracting and Retaining Talent

Effective sales management is highly dependent on the quality of its personnel. As a manager, you may be experiencing high turnover that hinders your efforts. Or, you may be constantly attracting less than stellar performers. In truth, the best way to attract and retain talent is by setting up incentives and creating a positive work culture.

First, you want to make sure that you’re setting commissions and bonuses at competitive rates. Do some research and try to find the median in your industry’s hiring process – and simply offer more than that. Remember, salespeople are motivated to find better-paying work and stick with companies that help them succeed.

Sales Team
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Sales Team Challenge #2: Time Management with Prioritizing

If there’s one resource you wish you could have more for your sales team, it’s time. Unfortunately, there is only so much manpower to accomplish the many tasks throughout the day. This can be a challenge for managers that always feel like they’re falling behind.

The solution? Try to look for more efficient ways of doing tasks that drain your time. If necessary, run down the list of the day’s events and see where there is room for improvement. Chances are, some activities may be mission-critical, but get left behind in favor of other work. For instance, you may have deadlines that could jeopardize a long-term client versus getting your sales team to follow up on new leads. Both tasks take significant amounts of time. But considering that attracting clients takes 5x the effort than holding on to new ones, the choice is clear.

That’s where prioritizing comes in handy. Prioritizing can often seem like choosing between “impossible” situation after “impossible” situation. However, there are usually tasks that must be done for the greater good and longevity of your sales team.

Sales Team Challenge #3: Inspiring a Competitive Team

It may seem like a contradiction, but having a competitive spirit among your sales team is necessary for a high-functioning company. To do this, you’ll need to coach your sales team through constant incentive and thoughtful comparisons between colleagues. After all, most sales reps go into sales in order to actualize their potential, so it’s your responsibility to foster a positive environment.

You’ll want to highlight top-performers and give them the spotlight, while also showing how up-and-comers are able to attain the same success. Bear in mind that what motivates some will not motivate others, so you’ll want to discover what each rep values. Some may be looking for more flexibility to have time off with their family; others may be looking to make as much money as possible. You’ll want to discover what makes your top reps more successful and see what’s holding back under-performers.

Sales Team Challenge #4: Aligning Your Team with Your Marketing Department

For most organizations, your sales team is separate from your marketing team. Because marketing is responsible for attracting new leads and retaining customers, there may be a disconnect between the two. After all, they’re on the front lines – whereas the marketing department serves as support staff.

As a manager, you should have regular meetings with your company’s marketing team just like you do with your sales team. You’ll want to make sure that your marketing team is united around common goals so that your sales team is better served. For instance, your marketing department may be focusing on social media ads, whereas your demanding better online catalogs for clients to place consistent orders. By ensuring that these goals are aligned, you help avoid miscommunication and wasted effort that doesn’t serve the company.

About United World Telecom

United World Telecom is a leading service provider for cloud phone and toll free number solutions. If you are interested in purchasing a toll free phone number for your business phone get in touch with our sales department so we can assist you or visit our service page.

Best Prank Hotline Numbers to Trick Family and Friends

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Sometimes, you simply just want to laugh at your friends or family with a silly prank. So, what’s the harm in telling them you’ve changed your number and giving them one of these prank hotline numbers instead?

Whether you’re looking for a harmless way to prank your loved ones or need to provide a fake number to a stranger, there are a few prank hotline numbers you can remember or jot down. This way, you’ll always have these to give out whenever you need a laugh or to escape an awkward situation.

 The Classic Rejection Hotline: (605) 475-6968

This one’s been passed out to unknowing individuals for over a decade. When called, it slowly and calmly explains that the person that gave the caller the number is not interested in pursuing an intimate relationship. So, if a guy or gal seems interested in you and asks for your number but you’d rather not reject them in front of a bar filled with people, give them this number instead.

The Fake Automated Sobriety Test Hotline: 605–475–6958

Trick your friends or family into thinking they can get an automated sobriety test sent straight to their phone! Simply have them call or text this number and they’ll get back statistical information on how “drunk,” “dumb,” or “otherwise” they are according to their fake sobriety test! With over 6 million calls to this number, you’re sure to have a laugh.

Bad Breath Notification Hotline: 605–475–6959

Give someone this number to have the receiving end tell them that they need to brush their teeth! This goofy prank line has over 18 million calls to date. So, there must be many people walking around with bad breath!

Hogwarts Admissions Office Hotline: 605–475–6961

Know a sincere and true Harry Potter fan? Have them call this prank hotline number that leads them to a fantastical Hogwarts School of Witchcraft and Wizardry admissions office! While we wish this number would tell all muggles that they can be wizards or witches, it’s just a prank number. And sadly, no real Hogwarts has ever been discovered.

The Jury Duty Prank Hotline: 605–475–6965

No one likes jury duty! But having someone tell you that you need to go to jury duty as a prank can only be hilarious. Give this number to someone who hates jury duty and watch the look on their faces as they realize it’s just a prank!

Best Prank Hotline Numbers to Trick Family and Friends
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The How to Keep an Idiot Entertained Hotline: 605–475–6962

While this prank hotline seems a bit harsh, it’s a funny way to make a jab at a friend or family member about their intelligence. So, we don’t recommend giving this number out to just anybody… they must be able to take a joke! If you know someone who likes to laugh at themselves, this is a great number to try.

The It Could Always Suck More Hotline: 605-475-6964

Know someone who’s down in the dumps? Trying to think of a way to get them back to feeling like themselves? This number, when called, tells you that everything could always be worse. It’s a funny way to find motivation and the people you’ll hand this number out to will surely thank you for the insight.

Want to Make Your Own Prank Hotline?

Have your own idea for a prank hotline number? Whether it’s to pass out to someone after a long, bad date or a funny way to prank friends and family members, your idea could come to life. At United World Telecom, we provide all things communication, including your next prank hotline number! Contact us today to learn more about creating your prank number. This way, you can give out your number and prank whoever you want with your own hilarious brilliance!

Using Virtual Phone Numbers for Political Campaign Outreach

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Political campaigns consist of organized efforts aiming to influence decision-making within a group. Voter outreach is a critical factor in increasing voter turnout and actively sharing information with the public about the voting process. Whether this relates to the process involved in becoming a registered voter or the different ways in which constituents are able to submit their votes, actively reaching out to voters is a must. It should be done through as many targeted and personalized ways as possible, as this is key in ensuring a campaign informs their target audience and gets the public engaged in their efforts. Here is a run-down of how using virtual phone numbers for political campaign outreach is a good idea.

A Strategy for Communication is Necessary

Having a firm idea of goals and a plan in place that is aimed at attaining those goals is essential as it relates to a political campaign. Outlining this strategy well in advance gives more time to implement strategies, evaluate, and make changes as necessary. This is essential to moving the campaign forward.

How You Communicate During Campaigns is Exceptionally Important

Using the right voice and tone, as well as using virtual phone numbers for political campaign outreach can have a huge impact on the ultimate success of a political campaign. Face-to-face conversations are arguably the most impactful for voter outreach. Talking to voters about why it is important to vote and having open-ended conversations versus being forceful with positions and opinions is also much more effective. However, when face-to-face conversations are not possible, phone conversations can also be highly effective. This is where using virtual phone numbers for political campaign outreach can be very useful.

Gaining the Attention of Your Voters

Other methods used for political campaign outreach include text messaging, social media and traditional media such as TV, radio, and newspaper advertisements. All of these methods have the power to capture the attention of voters, helping to spread awareness and promote a campaign.

Enlist Volunteers for the Cause

Volunteers are an important part of political campaign efforts. Recruiting volunteers and training them is an extremely important task. It is necessary that they have the essential know-how to reach voters to have the campaign’s message resonate. Phone banking with volunteers is a common tactic. Using virtual phone numbers for political campaign outreach is beneficial because those running the campaign can purchase local virtual phone numbers for whichever geographic areas they are targeting. Those receiving calls are more likely to answer a call to a local phone number than a long-distance or toll-free phone number. Virtual phone numbers are also cost-effective and calls made to them can be forwarded to other phone numbers, if necessary. Political campaigns can be intense and there is a lot on the line, so missing important calls is not an attractive option for those running a campaign.

Virtual phone numbers political campaign Outreach
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 Keeping the Campaign Agile with Virtual Numbers

Another reason why using virtual phone numbers for political campaign outreach is a good strategy is because campaigns demand adaptability. Virtual phone numbers offer adaptability. While working on a campaign, it is common to walk into the workday with one to-do list and spend the day focused on a completely different set of things. This is because situations emerge and change everything. Imagine a news story that breaks, which requires everyone’s immediate attention. Policy announcements may need to be postponed, email campaigns launched, and call times expanded. A candidate may need to spend the day on the phone with news reporters in order to respond to the news. A new geographic area may need more attention. This can be stressful and things need to shift quickly. Using virtual phone numbers for political campaign outreach allows for the entire call center to shift to a new geographic location immediately without having to physically move anywhere. Being able to shift and execute another plan fairly seamlessly could make all of the difference.

 Virtual Numbers Are a Valuable Tool for Political Campaigning

As days pass during a campaign and it gets closer to an election, things intensify and strategy is everything. Having tried and proven methods in place to handle even the most chaotic of situations is essential in having a political campaign result in success. Using virtual phone numbers for political campaign outreach is a tried, tested, and proven method that contributes to the success of a campaign and helps to keep campaign staff on task versus having to worry about changing locations or missing important calls if one has to leave campaign headquarters for any reason. Virtual phone numbers are also very competitively priced, which is also important since political campaigns are traditionally costly. For the most effective results when contacting voters that you are unable to reach in person, virtual phone numbers are essential!

Need Help? Emergency Cash Assistance and Homeless Hotlines

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There are over 550,000 homeless individuals in the United States alone. Worldwide, this number is a staggering 1.5 billion people that live in “inadequate shelter.” These are very sad statistics, but there’s hope. If you or someone you know is in financial trouble and may be homeless, there are homeless hotlines that can help you with emergency cash assistance. 

Homeless Hotlines in the United States

Let’s take a look at a number of homeless hotlines available in the United States. We’ll also examine how United World Telecom can help nonprofits and other organizations provide toll free calling to those in need around the world. 

The 211 Program

If you need immediate assistance, simply dialing 2-1-1 can direct you to statewide organizations that can lead to emergency cash assistance and other services directed at those in need. Once dialed, a resource specialist from The United Way will help direct you towards services in your state. Additionally, you can enter www.211.org to find local 2-1-1 programs in your state (or even worldwide) on the Internet. 

Coalition for the Homeless

If you’re struggling with homelessness, The Coalition for the Homeless can be reached at (212) 776-2000. Callers will be redirected to an agent that can provide nationwide services, ranging from emergency cash assistance, homeless shelters, and many other services designed to end homelessness. 

Emergency Cash Assistance and Homeless Hotlines
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Consumer Financial Protection Bureau

If you’re currently homeless or are in danger of soon becoming homeless, the Consumer Financial Protection Bureau (CFPB) can help. Reach them at (855) 411-2372. 

FEMA Disaster Assistance Helpline

Are you homeless or in danger of becoming homeless due to a natural disaster? If so, the Federal Emergency Management Agency (FEMA) can provide assistance to prevent homelessness. Call (800) 621 – 3362 between 7 a.m. to 11 p.m. EST any day of the week in order to speak with a representative and start the application process for assistance. 

Setting up a Homeless Hotline for Your Organization

If you work as part of a nonprofit or other organization that wishes to end homelessness by providing emergency cash assistance and other benefits, you should know that United World Telecom can streamline the process. Offering toll free numbers in over 140+ countries around the world, the process of setting up a line of communication to those in need is simple. 

Start by visiting United World Telecom’s homepage at www.unitedworldtelecom.com. Once there, you’ll fill out the required information under the headings at the top of the page. To choose a phone number, simply choose the country code, type of phone number (toll free and/or UIFNs), and select an available phone number. Then, you’ll enter in your destination number where inbound calls will be routed to. After this, you’ll choose a payment plan that’s right for your organization’s intended usage, add-ons to enhance the number’s performance, and fill in the remaining information (billing info, payment info, intended usage, contact info, terms & conditions). Once submitted, a representative from United World Telecom will contact you within 24 hours to assist you with the setup of your new toll free number.  

 

Top Medical Answering Service: Comparison and Review

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If you run a business in the medical industry, you’re probably aware of the benefits of medical answering services. These answering services are uniquely designed to the needs of medical companies. Their services often include handling large volumes of inbound callers, providing 24/7 coverage, and reducing in-house staff. This article will cover the top medical answering services. It will also cover how savvy businesses can create their own virtual answering service with United World Telecom. Read on to learn more.

Signius Communications

Signius Communications has been based in the United States for almost a century. Their service enables your organization to benefit from highly-trained staff equipped with state-of-the-art technology. Helping clients both large and small, Signus offers 13 locations and a staff of over 200 agents. Their services can save on operational costs and make your organization exceptionally efficient at processing inbound calls. 

Stericycle

Looking for a B2B medical answering service? If so, Stericycle, Inc. provides telecom solutions for commercial companies. With over 25 years of experience, Stericycle has grown from a small medical waste management company to an industry leader. Their offerings encompass complex and highly-regulated areas in the medical industry, including patient access services, customer contact, and much more.

Sound Telecom

Founded nearly three decades ago, Sound Telecom provides 24/7/365  telephone medical answering services. They serve customers throughout the United States and British Columbia, Canada. What separates Sound Telecom from its competitors is the sheer diversity of its state-of-the-art telecom services. Among these are online chat, email response, voice logging, and a web-based portal for easier access to account data. Some of Sound Telecom’s clients include American Red Cross, Blue Cross, Siemens Medical Solutions, and many more. 

Top Medical Answering Service Comparison Review
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Creating Your Own Medical Answering Service with United World Telecom

If your organization wants to keep its medical answering service in-house to save money and create a more customized service, United World Telecom is the perfect service provider for your virtual answering service needs. By using virtual phone numbers of various types (i.e. toll free numbers, vanity numbers, geographic numbers) and customizable functionalities, your organization can specifically tailor how inbound calls are received, processed, and answered.

The first step is to choose virtual phone numbers that enable your clientele to reach your business without incurring long distance fees and service blockages. Considering that United World Telecom offers virtual phone numbers in over 140+ countries worldwide and nearly every city/geographic region, your organization can accommodate callers no matter where they’re located. At www.unitedworldtelecom.com, you’ll encounter a series of dropdown menus that enable you to choose the country code and number type, as well as determine the destination number where calls can be routed to. Setup is easy and virtual answering services can be used almost immediately after placing an order.

Furthermore, United World Telecom’s service enables endless functionality depending on your business model. For instance, if you’re looking for an after-hours answering service, the add-on “time of day routing” can be used. This enables your business to route calls outside of regular operating hours to a call processing facility in another location. Also, by using a PBX (Private Branch Exchange), inbound callers use a directory system to navigate through your company’s various departments and personnel. This enables them to obtain the information they need and speak with a company representative. Overall, these medical answering service features can make your medical organization substantially more efficient. 

 

Making Professional Outbound Calls from a Virtual Phone Number

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Making Professional Outbound Calls from a Virtual Phone Number

Have you wondered about making professional outbound calls from a virtual phone number? It’s simple. You can make calls from your cell phone, home landline, or any number of your choosing. In doing so, your virtual phone number will appear as the number on the receiver’s caller ID. 

Businesses Need the Right Tools for Professional Communication

Life is busy; entrepreneurs are always on the go. Imagine being able to use your cell phone to call clients, but have your business line (a virtual phone number you own) show up on their caller ID when you call them. This is more professional and allows for many other features to work alongside the virtual phone number.

Outbound Calling Keeps Your Business Image Aligned

When it comes to business, time is money. Being reliable and returning calls in a timely manner should be a top priority. Making professional outbound calls from a virtual phone number helps you prioritize your customers. The flexibility in using virtual phone numbers for business is unsurpassed, and there are many other additional benefits they include.

Here are just a few:

Keeping Work and Personal Phone Numbers Separate

When you purchase a virtual phone number for business, you can still use the mobile phone and/ or landline phone you already own. However, you also get a business number with many features and your personal phone number still remains private. You’ll always know when calls are made to your business number, and a customized ring can be used for those calls.

Virtual Phone Numbers Help You Boost Professionalism

If you know a business-related call is coming in, you can prepare for the call with the way you answer the phone. Whether it is your actual greeting when you answer or your tone, these details matter. Being able to receive a business call wherever you are, allows you to get things done out of the office while keeping you in touch with your market. Adding features to partner up with the virtual phone number can also help your business to appear larger and more established. Adding features such as extensions can help to get calls routed to the correct department or person more quickly. This can help to increase customer satisfaction, which can impact overall business success.

Professional outbound calls
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Never Miss a Call

Missing a call can mean missing a sale or a client altogether. The flexibility that is offered by virtual phone numbers allows for you to make and receive business calls and texts from anywhere, take multiple calls at a time by routing them to another person or team within the organization, or allow the caller to leave a message in a customized voicemail message inbox.

Get Set Up Easily and in Minutes

Set up of virtual phone numbers is easy and quick. There is no hardware that needs to be installed. Everything is cloud-based, including the control panel, and providers such as United World Telecom make everything seamless. They keep it super simple with a walkthrough of setup and a customer service team that is available around the clock to answer any questions.

Making professional outbound calls from a virtual phone number beats making outbound calls from a personal mobile phone number or landline. Establishing a rapport with your market that is professional is key to staying power. Your customers and clients need to see you as reliable, trustworthy, and robust, so they feel comfortable investing in your business. Using virtual phone numbers is an easy way to build upon all of these things.

Get Outbound Calling Virtual Numbers from United World Telecom

Purchasing a virtual phone number from United World Telecom allows you to have a local, international, or toll free phone number for your business. You can use it to make outbound calls and you can receive inbound calls through it. Virtual numbers allow you to expand your business to international markets while keeping overhead costs down. With over 20 years in the business of offering telecommunication solutions for businesses all over the world, United World Telecom understands how important it is for customers to be able to reach you and for you to be able to get in touch with those customers as well. 

 

What is Telemarketing? Everything You Need To Know

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If you’re looking for ways to better market your business, you may be wondering, “what is telemarketing?” While there are plenty of ways to reach a target audience, teleselling has been one of the best and most affordable ways to reach potential clientele. And, most businesses who choose to telemarket to potential clientele benefit from a low risk way to continue to develop successfully.

What is Telemarketing? The Ins and Outs

Basically, telemarketing is the use of phones to reach potential clientele. Because teleselling is a broad term that involves any method a business can use to reach other businesses or potential customers, it can be used in a number of ways. Some of the ways telemarketing is utilized includes:

  • Basic outreach to create lead interest
  • Providing information
  • Offering opportunities
  • Gaining feedback from past clientele
  • Procuring leads
  • Managing business appointments
  • Improving customer services

What is Inbound Telemarketing?

Inbound telemarketing is a type of telemarketing which involves reaching out to customers a company has already accrued. It works to engage with current customers to introduce new products and gain a lasting customer-business relationship. Some examples of inbound marketing include offering a 24/7 customer line in which customers can reach a customer service agent all hours of the day. Or, a hotline for customers to reach to ask questions about products and/or services.

What is Outbound Telemarketing?

Contrary to inbound telemarketing, outbound telemarketing involves calling people who are not already customers. Typically, the goal of outbound telemarketing is to convert a phone lead into a business sale. This is done in three stages:

Lead Generation: Before outbound tmarketing can take place, one needs to establish a lead source. Typically, businesses will use lead generation tools like business websites, email blasts, and surveys to establish client needs before making cold calls. This will help to identify leads which have a greater potential for conversion.

Sales: Once leads are generating, the next step is to cold call leads to inform the customer about the product or service. However, this can get tricky as many people won’t answer phone calls from numbers they don’t recognize. One way to get around this is by using a calling prefix that matches your lead’s current area code. Once the client gains information about your product or services, you can ask for and finalize the sale.

Follow Up: Finally, the last step of outbound marketing is to follow up with a client to address any questions or concerns. This helps to keep the business relationship on healthy terms and can keep you from having to outsource customer service.

Everything about telemarketing
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Some Benefits of Telemarketing

Choosing telemarketing as a way to reach target audiences, whether they are other businesses or personal phone lines, is a great way to grow business. Furthermore, teleselling offers a number of benefits including:

  • Cutting time and the cost of lead generation by creating product/service interest right over the phone.
  • Improving customer services by offering clientele direct access to telemarketer phone lines.
  • Increasing the effectiveness of appointment setting for business.
  • Offering better customer satisfaction by specifying client needs.
  • Revealing a client base ready to purchase a product or service.
  • Reaching out to current clients to improve customer relationships and upsell products or services.

Closing: Investing in Telemarketing for Your Business

 Now that you have the answer to the question, “what is telemarketing?,” you may now realize that marketing is what your business needs to convert more leads into customers. United World Telecom can help to make implementing a telemarketing infrastructure as easy as can be by offering virtual phone numbers and 1-800 toll free numbers that can reach phone lines in any part of the world. Plus, we provide access to a number of other marketing services like SMS forwarding, call recording, and more. To create your custom telemarketing phone number and begin your telemarketing journey to reach more potential clientele, contact us today.

 

Is Your Business Still Using a Landline? Times Have Changed!

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Landlines have been seeing a decline in not only personal use but business use as well. This is due to many factors, including the ease and usefulness of a mobile phone, and also because of the flexibility in the workplace. Workers out at lunch do not want to miss an urgent call so that a work phone will be instituted on their behalf. As for workers who work from home or co-working spaces, a mobile phone line is necessary. Because of this, most offices have gotten rid of their landlines completely. Is Your Business Still Using a Landline? Times Have Changed!

Virtual Technologies Support Today’s Dynamic Businesses

still using a landline?
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Companies are created to grow and change, and it would be a hassle to move in mass amounts of wires every year when you could simply install a powerful WiFi network. Landlines also restrict businesses to one spot. Employees would not have the freedom to leave their desks while waiting for an urgent phone call. Mobile phones are incredibly useful for employees who do not work regular business hours and need more flexibility as well. One example is workers who need to contact international clients in different time zones.

Mobile phones have also increased the number of meetings done over FaceTime and Skype. Instead of having to travel to multiple businesses, you can meet with your colleagues face-to-face wherever you currently are. As long as you have WiFi, you are available. Video conferencing has now become the chosen way to host meetings for many businesses across the world.

Gaining More Flexibility and Freedom with a Virtual Phone System

While virtual phone providers can solve some of the problems associated with the landline, such as being restricted to one location, it can not solve all of them. With a mobile line, you can gain access to even more features with your virtual phone line such as SMS messaging. Most Americans, especially the younger generations, prefer text messages to phone calls. Most Millenials hate speaking on the phone and will ignore a phone call from a business. However, if they’re sent a text message, it’s likely they’ll respond or at least read the message and the information.

Are Business Landlines Common?

Landlines can still be found in many businesses, but those companies have been in business for several years when there were no other options. Many new companies are worried about alternative business developments such as access to bike racks, stocking healthy snacks, pet-friendly workplaces, and meditation rooms. These growing businesses aren’t interested in having a working landline. As landline numbers decrease in homes across the country, business landlines are corresponding accordingly.

If you’re still choosing a virtual phone system to use for your business or office, you can select between VoIP lines and a landline. VoIP, though, has a lower setup cost and much lower maintenance costs than landlines.

Advancing into the Future with VoIP

VoIP or internet calling uses the internet to place your phone calls. This system has been around for a long time, but only recently has VoIP become the best way to place calls. Because of consistent technological achievements over the years, WiFi connections have become very reliable.

If you’re still not convinced that you should ditch the landline, consider a few of these points:

  • VoIP offers many multimedia options, including video, unlike landlines, which only offers voice calling.
  • Your business can expand easier without the addition of multiple phone sets and installing wires.
  • Feature options are limited when choosing a landline, while VoIP comes with call waiting, call forwarding, and many others.
  • Cordless phone sets for landlines will not work during a power outage.
  • VoIP allows you to use mobile phones, landline phones, computers, laptops, and tablets to communicate.
  • You can port your numbers easily with VoIP and make calls from your mobile phone wherever you go.
  • VoIP has the benefit of rejecting anonymous callers, if you prefer.
  • Auto attendants, voicemail to email, and voicemail to text are all available with a VoIP connection.