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Is Your Business Still Using a Landline? Times Have Changed!

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Landlines have been seeing a decline in not only personal use but business use as well. This is due to many factors, including the ease and usefulness of a mobile phone, and also because of the flexibility in the workplace. Workers out at lunch do not want to miss an urgent call so that a work phone will be instituted on their behalf. As for workers who work from home or co-working spaces, a mobile phone line is necessary. Because of this, most offices have gotten rid of their landlines completely. Is Your Business Still Using a Landline? Times Have Changed!

Virtual Technologies Support Today’s Dynamic Businesses

still using a landline?
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Companies are created to grow and change, and it would be a hassle to move in mass amounts of wires every year when you could simply install a powerful WiFi network. Landlines also restrict businesses to one spot. Employees would not have the freedom to leave their desks while waiting for an urgent phone call. Mobile phones are incredibly useful for employees who do not work regular business hours and need more flexibility as well. One example is workers who need to contact international clients in different time zones.

Mobile phones have also increased the number of meetings done over FaceTime and Skype. Instead of having to travel to multiple businesses, you can meet with your colleagues face-to-face wherever you currently are. As long as you have WiFi, you are available. Video conferencing has now become the chosen way to host meetings for many businesses across the world.

Gaining More Flexibility and Freedom with a Virtual Phone System

While virtual phone providers can solve some of the problems associated with the landline, such as being restricted to one location, it can not solve all of them. With a mobile line, you can gain access to even more features with your virtual phone line such as SMS messaging. Most Americans, especially the younger generations, prefer text messages to phone calls. Most Millenials hate speaking on the phone and will ignore a phone call from a business. However, if they’re sent a text message, it’s likely they’ll respond or at least read the message and the information.

Are Business Landlines Common?

Landlines can still be found in many businesses, but those companies have been in business for several years when there were no other options. Many new companies are worried about alternative business developments such as access to bike racks, stocking healthy snacks, pet-friendly workplaces, and meditation rooms. These growing businesses aren’t interested in having a working landline. As landline numbers decrease in homes across the country, business landlines are corresponding accordingly.

If you’re still choosing a virtual phone system to use for your business or office, you can select between VoIP lines and a landline. VoIP, though, has a lower setup cost and much lower maintenance costs than landlines.

Advancing into the Future with VoIP

VoIP or internet calling uses the internet to place your phone calls. This system has been around for a long time, but only recently has VoIP become the best way to place calls. Because of consistent technological achievements over the years, WiFi connections have become very reliable.

If you’re still not convinced that you should ditch the landline, consider a few of these points:

  • VoIP offers many multimedia options, including video, unlike landlines, which only offers voice calling.
  • Your business can expand easier without the addition of multiple phone sets and installing wires.
  • Feature options are limited when choosing a landline, while VoIP comes with call waiting, call forwarding, and many others.
  • Cordless phone sets for landlines will not work during a power outage.
  • VoIP allows you to use mobile phones, landline phones, computers, laptops, and tablets to communicate.
  • You can port your numbers easily with VoIP and make calls from your mobile phone wherever you go.
  • VoIP has the benefit of rejecting anonymous callers, if you prefer.
  • Auto attendants, voicemail to email, and voicemail to text are all available with a VoIP connection.

VoIP: Today’s Top Solution for Business Phone Numbers

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What is the best phone system for your small business? There seems to be an unlimited number of choices when it comes to choosing a communication system. There are landlines, Voice over Internet Protocol or VoIP systems, virtual numbers, cloud-hosted, and more. Although there are plenty of options to choose from, VoIP Business Phone Numbers might be your best choice.

The Benefits of using VoIP Internet Phone Services

Most small businesses prefer to use VoIP because unlike landlines, the VoIP systems run over a reliable internet connection. Many companies prefer VoIP because they can run their telephone lines over the same internet line that they run their businesses through. Sometimes a business uses the same internet connection for both the phone and the internet. Because of this, the business won’t have to go through any installation processes or have to deal with adding phone lines to multiple offices. In addition, they can integrate with the computers that already have in the office. Employees are able to make calls from their laptops and computers or set up their voicemails to be sent to their email. If a business is using a CRM program, it is very beneficial because businesses will easily be able to keep up with customers’ inquiries.

VoIP systems also make the most sense for small businesses because they work with small and affordable PBX equipment. PBX equipment allows for small businesses to have access to many features that generally only a large corporation would have, like call recording and conference calling, all for a low price.

VoIP Business Phone Numbers
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How VoIP Business Phone Numbers Work

The VoIP system works similarly to how a landline system does. You can choose your phone number and area code, or if you prefer to use a toll free number, you can select that as well. Some businesses prefer to have both. VoIP makes the most sense for small business owners because it is easy to manage in a simple to use online portal. From the online portal, managers can delegate phone numbers as well as extensions and choose which features to turn on and off. From the online portal, administrators can also add new lines whenever they need them.

VoIP began gaining more popularity in recent years because the original problems with VoIP are virtually nonexistent. Years ago there were problems with call quality and static; however, now that internet technology has improved so has VoIP. The connection is so much better now that it sounds the same as if you were using a landline. Because of these improvements and the phone service cost savings, VoIP has been steadily moving to become the standard for all businesses.

Types of VoIP Business Phone Numbers

If you are planning on using a VoIP system for your business be sure that there is a reliable internet connection. It is also essential to decide which PBX equipment is best for your business. There are two options; on-premises or cloud-based PBX. Some phone providers will offer both while others offer one or the other.

If you choose to use VoIP on-premises, you must have room for the PBX equipment installed in your office or store. It is up to you to train your IT staff to upgrade it and keep it running and secure. Because  IT staff is the one maintaining the PBX, you are in complete control of the system. On-premises PBX is best for security because everything is run from inside of your business. However, if a business doesn’t have it’s own IT staff, then they will not be able to use the on-premises option.

Another option is cloud-hosted VoIP. These are popular among small businesses because the equipment is housed off-premises by the provider. The provider is the one who is responsible for upgrading software, making sure everything is secure, and housing all of the equipment. This way is also faster because upon activation you’re ready to go. If you decide on a cloud-hosted system be sure that the provider has enough bandwidth to support a growing business. If there is not enough bandwidth, calls could suffer in quality.

The popularity of VoIP among small business owners comes as no surprise. It is one of the best ways to keep you in constant contact with your customers and the most affordable and easy-to-use option. To learn more about our virtual phone number services and how you can integrate them into your marketing strategy, contact us.