Our Authors
About: Miguel Isabal
Bio: Miguel is a sales professional who has worked in the telecom industry for more than 20 years. He has extensive experience managing relationships with enterprise-level accounts.
Posts by Miguel Isabal:
Toll Versus Toll Free: What’s the Difference?
Posted on: 11 Aug 2021
When purchasing a new phone number for your business, you will be able to choose between different number types. In this post, we will explain the differences between toll numbers …Read More »
What is Telecommuting and What Are the Benefits?
Posted on: 14 Jul 2021
Do you want to offer your employees a telecommuting option? After COVID-19, many businesses switched to telecommuting and have seen the benefits of adopting this employee-work arrangement. What is Telecommuting? …Read More »
What is a RespOrg?
Posted on: 18 Jan 2021
A quick guide to what RespOrgs are, how they work, and how businesses can benefit from using a RespOrg service provider for their toll free numbers. RespOrg: Definition A Responsible …Read More »
LNP Explained: What is Local Number Portability?
Posted on: 04 Jan 2021
Looking to change your phone service provider to one that has better quality and prices but you don’t want to change your current phone number? Local number portability (LNP) makes …Read More »
7 Advantages of Using Automatic Call Distribution
Posted on: 23 Dec 2020
Businesses the world over have been using an Automatic Call Distribution (ACD) system for better call management and to enhance caller experience. Let’s review the top 7 ACD advantages to …Read More »
SIP Response Codes: A Complete Guide
Posted on: 17 Dec 2020
Learn about SIP response codes, how they function, and the different types of response codes available. Understanding SIP codes can help you identify issues within your communication system. What are …Read More »
IVR versus ACD: What is the Difference?
Posted on: 15 Dec 2020
Both interactive voice response (IVR) and automatic call distribution (ACD) can help your business deal with high call volume more effectively. Both automated systems can direct callers to the right …Read More »
8 Powerful Applications Built Using WebRTC
Posted on: 10 Dec 2020
Want to know how powerful Web Real-Time Communications (WebRTC) can be for an app or browser client? Here are 8 great applications built using WebRTC that are currently being used …Read More »
International Sales: 7-Step Checklist to Sell in a Global Market
Posted on: 12 Oct 2020
Want to improve your international sales strategy? Try this 7-step checklist to ensure you are doing everything you can to help your company succeed internationally. How to Increase International Sales: …Read More »