Our Authors
About: Meryl D'Sa-Wilson
Bio: Meryl D'Sa-Wilson writes about travel, fashion, social issues, books, communications, and various cultures. She dabbles in fiction, nonfiction, reviews, interviews, blogs, and other types of content. She reads, she teaches, she pets dogs, she adores cats, she loves ginger wine and all kinds of peppers.
Posts by Meryl D'Sa-Wilson:
What is BYOC? How Can it Benefit Your Business?
Posted on: 04 May 2021
With the wide range of telecom terminology and phone system abbreviations swarming the internet, it is easy to get lost in new technology and systems available for business communication. BYOC …Read More »
The Business Guide to UCaaS [2021]
Posted on: 03 May 2021
Don’t know which communication platform or software to use for your business communication needs? Here’s an in-depth guide to Unified Communications as a Service (UCaaS) with everything you need to …Read More »
What is Computer Telephony Integration (CTI)?
Posted on: 24 Mar 2021
When researching business phone service or VoIP providers, you will come across the term CTI or computer telephony integration. Here we explain what computer telephony integration or CTI software is …Read More »
Virtual Phone System: What Is It and How Does It Work?
Posted on: 04 Mar 2021
With more dependence on cloud communications, it’s time for businesses to upgrade their phone systems to ones that can be accessed virtually. Cloud phone systems make it possible for companies …Read More »
What Is SIP ALG and Why VoIP Users Should Disable It
Posted on: 11 Feb 2021
In this post, we discuss what SIP ALG is and how it can affect the quality of your VoIP phone calls. Disable SIP ALG to improve VoIP call quality and …Read More »
10 Benefits of Using an IVR System
Posted on: 10 Jun 2020
Almost every business now has an IVR system that answers calls on its behalf and then routes callers to the appropriate department. So, why are more and more companies using …Read More »
How Much Bandwidth is Needed for VoIP
Posted on: 03 Jun 2020
Businesses looking to improve and enhance their communication system with the end goal of providing better customer service will find business VoIP as a suitable solution. However, when you are …Read More »
UIFN or ITFS: Which is Best for Your Business?
Posted on: 03 Jun 2020
When you consider expanding your business to other countries, one of the biggest concerns to think about is: how will you maintain reliable communication with people in distant parts of …Read More »
Six of the Best Toll Free Numbers (And Other Funny Numbers)
Posted on: 28 May 2020
Who says business numbers must be strictly serious? Your number can be an opportunity for displaying creativity to attract customer attention. Here we will look at how some companies have …Read More »