International Business

Australia offers great opportunities for entrepreneurs to expand their businesses. Although it’s on the other side of the world in relation to America, Australia is currently one of the most exciting locations for investors, regardless of their industry. The nation is home to around 24 million people and yet few entrepreneurs realize that it’s one of the world’s most lucrative economies. In fact, it is the 12th largest in the world. So, this gives you a great opportunity for expanding into Australia with Australian toll free numbers. Here are some expert tips on how to choose Australia for your next virtual business expansion.

Take Advantage of Cloud Phone Numbers

A cloud phone number, such as an Australian toll free number is a virtual business number that operates through the internet. Unlike standard phone numbers, cloud phone numbers do not require any dedicated hardware or expensive software. Companies who provide virtual Australian toll free numbers route all calls made to the number to the number of your choice. It can be your landline, office phone, cell phone, or VoIP line. You will never miss a call again.

Use Australian Toll Free Numbers For Marketing

This is an easy way to test how successful your marketing campaigns are and how many leads they are pulling in. You simply use a different Australian toll free number for each of your marketing campaigns. For example, one for your website, one for your email marketing, one for your TV marketing, and another for your business cards. Now you can track your calls and see which numbers are bringing in the most new customers.

Don’t Limit Your Types of Virtual Phone Numbers

You don’t have to limit yourself to Australian toll free numbers. When you choose a provider like United World Telecom, you can also choose from Australian virtual local numbers and vanity numbers. This is a great way to boost your brand and show your customers that you have a strong presence in Australia. They won’t even know they are calling a virtual number. All numbers have a local ringback tone, so it will sound just the same as if your customers were calling a neighbor.

Your Business Will Benefit From a Range of Advanced Features

You’ll be glad that you signed up for your Australian toll free numbers with United World Telecom because you also get a suite of advanced features that you won’t find anywhere else. These include:

• Local ringback tones
• Rollover minutes
• Failover forwarding
• Simultaneous ringing
• Black and white lists
• Voicemail to email
• Fax to email
• Call recording
• AI call insights
• Call activity reports
• CRM integrations

Stay Portable with an Australian Toll Free Number

The portability of Australian toll free numbers should not be underestimated. Let’s say you want to move your business to a different area than your current location. No problem. You can easily take your toll free numbers with you and your customers will not have to start using a different number. Whether you are moving out of state or across the world, your numbers will stay the same. This means you can maintain the same reliable relationship will all your customers without a problem.

Strengthen Customer Relations

It’s a known fact that toll free numbers can improve customer relations. Why would people want to do business with you if they are unable to get in touch with your company? Whether a customer has an issue with a product, wants to find out more about a service, or is having difficulty making an order, toll free numbers can not only make their life easier, they can also make the customer keep coming back for more. And customer loyalty is a valuable commodity.

The more comfortable your customers feel with your business, the less likely they are to turn to your competitors.

Give Your Company Credibility

Another important aspect of Australian toll free numbers is the fact that they boost your company’s credibility. This is particularly the case if you buy a vanity toll free number. A vanity number can make your company stand out from the rest because it ties in specifically to your brand. It gives your company a professional appearance that will impress customers everywhere.

You’ll Never Miss Another Call

With Australian local and toll free numbers, you can have all your calls routed to the number or numbers of your choice. You can even have calls routed to several different numbers at the same time until someone answers. These options enable you to handle calls from different time zones, so you don’t drop calls and your customers are always satisfied.

Contact United World Telecom today and find out more about how you can use Australian toll free numbers and local and toll free numbers in more than 140 countries to expand your business’s global reach.

Expanding your business to a new area, such as Australia, is an exciting venture but it can also be a little overwhelming. On the one hand, you can reach a greater target market, on the other you suddenly have a long list of things to do and pay for.

If you’re truly passionate about expanding your business venture to Australia, there is a way you can do so and at the same time keep your expenses to a minimum. How? By getting a virtual phone number in Australia. It’s an efficient and affordable way to extend your company Down Under. Here are ten things you need to know to develop a virtual presence in Australia.

• Do your research: Every country has different laws when it comes to expanding your company, doing business, and paying taxes. Australia is no different. Just because you have a virtual presence in other countries, doesn’t mean it will work the same Down Under. That’s why it’s important to read up on the rules and regulations before you start.
• Choose your business structure: Even though you are establishing a virtual presence, you need to structure your business very carefully. Important things to consider include how much control you are going to have over this section of your company and how much you are going to delegate to someone else, and also what level of liability you will need.
• Decide what kind of virtual numbers you need: As well as virtual local numbers, you can also choose Australian toll-free virtual numbers. These allow your customers to call you whenever they need to, completely free of charge. There are two main advantages to virtual toll-free numbers. One is that they give your customers confidence in the size and reputation of your company. The other is that they garner customer appreciation.
• Apply for an Australian Business Number (ABN): Even with a virtual presence, you can’t start doing business Down Under without an ABN. An ABN is an 11-digit number that is unique to your company and allows the Australian government to identify you as a business owner. Once you have your ABN, you can register your business name, send invoices, and deal with taxes.
• Set up your Australian business website: Now you can really get to the meat of promoting your virtual presence in Australia. Once you have secured your business name, you can get a .com.au domain. You can use this to reach your target audience, and this is where your virtual phone numbers come into play. Post different ones on your website, social media, business cards, and email marketing campaigns. This way you can track your calls and see which marketing strategies are working the best.
• Register for the correct taxes: Australian taxes can be complicated and you need to know which ones to register for. This will depend on the goods and services you are providing. It might be a good idea to get some legal advice from a professional so that you don’t have problems down the road.
• Make the most of social media: You must be prepared to update your social media pages on a daily basis. This shows customers that your business is active. It also gives them other ways to communicate with you and to share information about your business with their friends.
• Develop an understanding of your client base: Your Australian clients are not the same as your American or Mexican clients. Each target audience has different needs and desires and may also have a different buyer’s journey. It’s important that you get to know them so you can offer them what they want.
• Start a business blog: This is a great idea, and you can even start it before you launch your business in Australia, to draw more interest and build anticipation. A blog or vlog is a great way to build transparency and increase your social media presence. It also provides a neat space for you to promote your products and services in a subtler way than pure marketing. A blog or vlog can be a great way to swing a doubtful customer into your favor.
• Be available 24/7: This is why you need virtual Australian phone numbers; so you will never miss a call. Calls can be routed to whichever number or numbers you choose. You can even set rules for certain times of day, so you will be able to deal with different time zones.

Contact United World Telecom today and find out more about creating a virtual presence in Australia with virtual local and toll-free numbers. When you call, don’t forget to ask for a free trial. There’s no commitment.

If you haven’t optimized your VoIP phone system yet, you could be missing out on several prosperous opportunities. If you are still using an analog business phone number, you may find that it lacks the features and capabilities that you could be receiving with a virtual calling system. Read on to find out why you need an Australian virtual phone system now.

Get the Edge Over the Competition

Australia has a booming business scene, and you don’t want to be left behind during this wave of prosperity. Cloud phone numbers provide an unmatched service that allows you to take calls when you’re on the move. Whether that means leaving your desk or leaving the country, you never have to miss a phone call if you switch over to a virtual phone service.

Top Benefits of Switching Over

• Appeal To The Masses: You can use your virtual phone number to attract new people by providing an Australia toll-free number and advertising the number all around the country.
• Stay Connected: With a virtual phone system, your clients and the members of your team can stay connected wherever you are located in the world. Virtual phone systems allow you to use local phone numbers to save costs on expensive international rates no matter where you are located in the world. If you are in America and your team is located in China, and your clients are located in Australia, you can remain accessible everywhere through your virtual phone system connection.
• A Great Tool For Call Centers: Call centers can be set up with your new Australia virtual phone number on the same day. You can start taking calls almost immediately. Call centers handle customer service inquiries, compliments, and grievances. Providing a call center for your business shows that you care about your clientele and that you believe in your product. Plus, at United World Telecom you can set up call recording. Call recording can be used as a handy tool for training customer service representatives as you can quickly learn what is and isn’t working.
• It’s Personalized: Virtual phone systems come with a variety of features that you can use to customize your clients’ experience every time they call.

Top Features for Business Phone Systems in Australia

• Voicemail: You can customize and record your own personal voicemail greeting where your customers can state their inquiries when you are outside of business hours.
• Call Recording: As previously mentioned, virtual phone systems in Australia come with a call recording feature. This is an excellent customer service tool for training and learning whether or not the training is being fulfilled.
• Call Forwarding: Never miss an urgent phone call with the call forwarding features. You have the opportunity to set up an international call forwarding system where phone calls can be sent to different devices or people within your company. Outside of business hours, you can use this feature to forward incoming calls to your voicemail. You can even set up call forwarding to send transcripted voicemail messages to your fax machine or an mp3 recording to your personal or business email address. It is much easier to stay up to date on business communications when you have call forwarding.
• IVR: An Interactive Voice Response is the recording that is often used as a greeting for several businesses. Usually this automated voice or a pre-recorded message by you or one of your employees will offer a standard greeting to the caller and then direct them to a list of menu choices so you can better serve them. For example, “Hello, you’ve reached Thomason Packing and Shipping. Thank you for your call today. In order to best serve you, please choose from the following options: 1 for sales, 2 for customer service, etc.”

How To Get an Australian Virtual Phone Number

You can choose your very own Australian virtual phone number by visiting UnitedWorldTelecom.com or by calling 1 (877) 898-8646. You can get virtual Australian phone numbers and toll-free phone numbers, then sign up online and start making phone calls right away with a free trial.

The world’s most advanced countries have seen global trade become stagnant because of policy changes and controlled investments. The upside of this upset is that developing countries have had a chance to begin to equalize themselves with more economic powerhouses.

These developing countries have been major contributors to global output. They are the countries that business owners should be thinking about when deciding to expand their reach to international territories. Read on to find out more about these emerging economies and the opportunities they can offer your business.

Expected Growth of Global Economic Markets

There are multiple countries throughout Asia that can maximize the growth output of your business. The OECD has sited Asia as the fastest economically growing region in the world. Growth throughout Asia in countries like Vietnam and China are expected to grow around 6.0% meanwhile the United States and Euro countries are only expected for grow by 2-3% and those numbers are expected to drop in the coming years as the countries in Asia continue to grow.

Where This Growth is Expected to Occur

The following is a list of economic growth anticipated by the fastest growing global markets for 2026.

China

China is projected to grow to 6.4% in 2026 in comparison to 6.6% in 2018 and 6.8% in 2017. The economy is steadying itself to a more reliable growth pattern rather than the extreme economic growth we have seen from China in the past decade. China’s president Xi Jinping has been working towards creating a more balanced pattern for the economy.

India

The growth rate in India is even higher than China’s and is expected to shoot up from 7.0% growth to 7.4% in 2026. This incredible growth rate is thanks to a rise in productivity. The growth potential of the market is currently accelerating and India is quickly becoming a huge economic presence in Asia.

Vietnam

Vietnam is hovering around the same growth rates as China with 6.5%. The government has been working tirelessly for Vietnam to become more attractive for world markets, and this strategy is proving to be lucrative. Huge tech giants such as Samsung have brought huge investments to the country.

Cambodia

Cambodia’s tourism sector took a plunge in the past but is now recovering and that recovery has helped to boost the economic growth in Cambodia to nearly 7%.

Deciding to invest in Cambodia is up to the personal choice of the business, however. Government corruption is still rampant in the country and transparency is not at its highest.

Bhutan

Though it has a very small population, the Kingdom of Bhutan is growing fast and strong. It is a landlocked and centrally located country between China and India. Its location makes Bhutan very important, and its economy is driven by tourism, agriculture, hydropower, and forestry. According to the World Bank, Bhutan is expected to grow at 11.1% over the next few years. The Kingdom of Bhutan uses a Gross National Happiness average over a Gross Domestic Product average to gauge the nation’s prosperity. Before you jump into investing in Bhutan take into consideration that its financial markets are not yet developed and the stock exchange is tiny.

South Korea

South Korea is not growing as fast as other countries around Asia, but it is still growing at around 3.0%, higher than most of Europe and the United States. South Korea may be seeing this boost because of its global trade deals and powerful friends.

New Zealand

Although not part of Asia, New Zealand is also in the running to become a top economic powerhouse globally. Its GDP growth is expected to stay at around 3.0% for 2026. This sovereign island country has built its GDP through agriculture, dairy farming, tourism, and a burgeoning wine industry.

Markets to Watch for Your Business’s Growth

This growth all around the world means that your brand has the possibility of expanding outside of your circle. When you understand where the money is going rather than where it is, you can give your brand a strong competitive edge. Asia and New Zealand are great potential marketplaces where your business can find new customers and can evolve prosperously over time.

More companies are beginning to realize that the global market can be tapped into at a very low cost. And since the majority of the world’s economic output is located outside of America, it’s a smart business move for any company. The best part is that acquiring an international virtual phone number from almost any country in the world is as simple as placing an order online.

Because of the advancement in telecom technology, businesses have several options when it comes to choosing a provider and because of this, virtual phone numbers are more affordable than ever. This combined with the rise of globalization, there are virtually no borders or barriers in place where you would not be able to successfully market and sell your product.

That does not mean that international expansion does not come with its fair share of problems, though. You still need to have a strong plan in place before purchasing your first international phone number. For example, understanding the culture, language, and taxation laws in the international country of your choice are foundational steps before expanding your business overseas. Many large corporations have failed when expanding into other countries because their teams did not properly research the nuances of the country.

In the past 20 years, many telecommunication advancements have been made. These include 5G mobile networks, the ability to share WiFi connection from your cell phone to your computer, the invention of smartphones and tablets, mobile entertainment, GPS tracking, and probably the most important – VoIP communication services.

VoIP stands for “Voice over Internet Protocol.” VoIP is the technology used to make services like Skype and international phone calls work. VoIP is a result of cloud computing and it provides the ability to transfer huge volumes of information through a network of servers. This huge step in technology gives businesses the ability to communicate globally, instantly.

Virtual phone numbers are a powerful tool for businesses because even though the concept of the virtual phone number is simple, the rewards are abundant. A customer located in India can dial the international virtual phone number that you have provided for your business and they will be instantly routed to the destination phone number of your choice. There is absolutely no delay during the forwarding process which had previously been a major problem for businesses in the past.

International virtual phone numbers are expanding globally and can be found in almost every country. Most providers will allow you to choose from local phone numbers, mobile numbers, or toll free numbers in that country as well. These numbers match the exact area codes and country codes of the international territory of your choosing. As previously mentioned, it is very simple to find a virtual phone number service provider and the set-up is fast. You will be ready to begin making calls instantly.

At United World Telecom, we offer a number of features that are included or can be added-on and augmented to the needs of your particular business. For example, add-on features include “roll-over minutes” in which you can keep your unused minutes and add them on to your next month for no additional charge, and SMS. SMS is a text messaging service that is a popular way to get into contact with your customers and vice versa.

It is important to understand the country that you are marketing to before making the decision of which add-ons you would like to have. In places such as America, most people prefer to communicate over text message, but in China, they prefer to use voice messaging and most people will not be impressed by a long text that they have to read.

One of the best features of virtual phone numbers is “time of day routing.” Time of day routing allows you to choose where and when your phone calls will be directed. Since you are doing business in an international country, there will be time difference issues. By using the time of day routing feature, you can be sure that you never miss a phone call by re-routing the call to a call center that is open when your business is closed for the night.

Many companies from around the globe already call Puerto Rico home. These companies came to boost their opportunities for advancement and growth through the variety of industries thriving in Puerto Rico. Not to mention having a skilled labor pool and low costs.

Puerto Rico as a Business Destination

For companies expanding from the United States, Puerto Rico offers a familiarity while still providing the uniqueness and excitement of a different culture you might find further from home.

While Puerto Rico is part of the US, it is not technically a state, and there are some slight differences between starting a business in the US and starting one in the unincorporated US territory. Some people might say that Puerto Rico has a slow permitting process, and it might seem so if you compare the process to the fastest methods like those in New Zealand, which World Bank data has given the title of the #1 country on their ease of doing business list. Although it may not have the same fastest permitting process, the territory has a more straightforward process than places such as India and China.

An Excellent Location for Entrepreneurs

After being hit by both Hurricane Maria and Hurricane Irma in 2017, Puerto Rico has been struggling to get back on its feet. That may not sound like the ideal place to start your business, but the Puerto Rican government has created several incentives for entrepreneurs to open their stores. They hope that providing entrepreneurs with these incentives will bring revenue back to the country and this will help them to get back on their feet. It is a similar approach to what Singapore has done over the last ten years, while achieving outstanding results.

The Advantages of Opening a Business in Puerto Rico

1. Personal Taxes

The two biggest reasons to start a business in Puerto Rico are the taxes. Puerto Rico is exempt from US federal taxes because they are a commonwealth nation. However, they are technically part of the US which means that they retain US citizenship. For entrepreneurs wanting to be free of the US tax, all they need to do is live in Puerto Rico 183 days out of the year. Puerto Rico is the only place that US citizens can move to and not have to renounce their US citizenship to be exempt from federal taxes. Entrepreneurs in the US can have more than half of their income taxed in individual states, while Puerto Rico has a fixed income tax rate of 4%. Capital gains are also taxed in the US anywhere from 15-20% while in Puerto Rico the rate is 0.

2. Corporate Taxes

Companies in either the manufacturing services or export divisions can qualify for a 4% fixed income tax rate as well as a full tax exemption on total earnings, including profits. In a few cases, some businesses can qualify for a property tax exemption as well. And most startups get a full property tax exemption for the first five years they are in business. The savings in Puerto Rico compared to the US are nearly unbelievable.

3. Skilled Workforce

Puerto Rico suffers from a “brain drain” of sorts. While the island graduates thousands of STEM students every year, a majority of the grads decide to leave the country. In spite of those numbers, Puerto Rico believes that the opening of new businesses will help to keep these graduates in the country and even offers a 50% tax credit for companies who are working towards research and development.

4. US Perks

Businesses in Puerto Rico still get to enjoy many perks of other businesses in America despite not having to pay the tax rates. All products that a business creates in Puerto Rico get stamped with “Made in the USA.” There won’t be any shady business with your intellectual property either because it will be protected by US law. Puerto Rico is due to receive $17 billion in funds from the US, which is expected to create an increase in budget.

Opening a business in Puerto Rico does come with its fair share of obstacles, but if it is done correctly, the savings will be staggering.

Communication is a fundamental element in running a business. As a business owner, you should ensure you are remaining in regular contact with customers, partners, and remote employees. You should also ensure that the customer communication journey is unified. In other words, no matter which department they speak to within a company, everyone should be on the same page, so that customers leave with the impression that the team within the company is a cohesive one.

Digital Communication Trends

The forms of communication, which support team collaboration in turn, enable the scale of your existing business to increase. Whether this means opening a new branch, finding new clients, or expanding your sphere of activity either domestically or internationally, digital communication trends are playing a significant role in this area. With that in mind, here are some of the top digital communication trends enhancing today’s businesses:

Cloud Services: The concept of cloud computing is not particularly new, but developments in this area are new. Cloud storage is generally safer in comparison to standard data centers and is more tolerant of faults. Retrieving and transferring data from the cloud online is also simpler than it may be with physical storage. This is important when putting VoIP networks in place. VoIP technology, for example, is more commonly being used in telephone systems today. The use of a cloud-based system versus traditional landlines for telephonic communications allows for mobility, flexibility, lower costs and the use of many corresponding features that perhaps would not be offered with the use of a traditional phone line.

Internet of Things: The concept of the Internet of Things has gradually begun to enter the sphere of business communications. This allows mobile device users to keep in touch from anywhere in the world with the use of different types of wireless connection, such as WIFI, GPRS, and Bluetooth. In addition, IoT allows business owners to provide large-scale awareness of how business processes are put in place. M2M technology, for example, accompanies the IoT concept and provides the capability of gathering important business data on an ongoing basis. M2M technology maintains a constant symbiosis between all electronic active devices that exist within your business.

Artificial Intelligence: The AI concept is best explained by referring to the well-known Siri for iPhone. The software is based on the voice requests of the user and operates based on the chatbot principle. It searches the browser and implements various processes in the mobile device. These types of software solutions are now even more advanced. There are various mobile apps that have been developed for different business purposes, including remote communication processes. In essence, users acquire full-fledged virtual assistants that are able to take up some of the duties of a real employee.

Communications Tools for Modern Businesses

Each and every year brings us significant developments in business communications. As far as top digital communication trends enhancing today’s businesses, the aforementioned three emerging trends in digital communication present great opportunities for those who develop software to create new software solutions.

With the intensity of competition ramping up amongst various business owners in virtually every sector, it is important for business owners to stay ahead and remain informed of the top digital communication trends enhancing today’s businesses. Communication tools are arguably one of the most powerful tools available for reaching out to customers and forming lasting relationships with your customers.

Related: Top Business VoIP Trends You Must Pay Attention to in 2026

Digital Communication: the Path to the Future

Emerging technology is constantly raising the bar and changing the customer communication space. From cloud-based communication systems, chatbots, and artificial intelligence to the Internet of Things, consolidator sites and communication ecosystems, these technologies are challenging the way we have always thought about communication and forcing everyone to stay abreast of top digital communication trends enhancing today’s businesses or face being left behind.