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About: Magaly Fuentes

Bio: Magaly Fuentes is a writer, consultant, designer, and environmental advocate who has led the development and delivery of multi-dimensional marketing solutions to clients. With close to 20 years experience working with clients in numerous industries, including fashion, environmental, art, real estate, legal, and non-profit, Magaly is also the Owner of Eco Fashion World, Founder of Pashen Collection, and a contributing writer for various publications.

Posts by Magaly Fuentes:

ITFS Numbers

Posted on: 17 May 2019

In an increasingly competitive market, business owners must keep up with new advances in technology and strategies to stay ahead of the competition. The area of communication between customers and those who work within an organization is by far one of the most critical. Facilitating communication with customers in every way possible is the first […]

Why Virtual Phone Numbers are Essential for Productivity

Posted on: 28 Mar 2019

Productivity is a crucial factor in any business however large or small. If it starts to wane, then profits begin to plummet. One of the best ways you can boost productivity is by using virtual phone numbers. These days, more and more employees are juggling family, school, and other commitments outside of work. These are […]

Expert Tips for Expanding into Australia with Australian Toll Free Numbers

Posted on: 28 Mar 2019

Australia offers great opportunities for entrepreneurs to expand their businesses. Although it’s on the other side of the world in relation to America, Australia is currently one of the most exciting locations for investors, regardless of their industry. The nation is home to around 24 million people and yet few entrepreneurs realize that it’s one […]

10 Things to Know Before Creating a Virtual Presence in Australia

Posted on: 28 Mar 2019

Expanding your business to a new area, such as Australia, is an exciting venture but it can also be a little overwhelming. On the one hand, you can reach a greater target market, on the other you suddenly have a long list of things to do and pay for. If you’re truly passionate about expanding […]

Achieving First Contact Resolution

Posted on: 22 Mar 2019

Quality customer service is a necessity to run a profitable business that continuously attracts new customers and retains the loyalty of past buyers. Every entrepreneur values customer service, no matter the size of their business. Yet, new business owners and established professionals often hear the same advice about customer service management. Call center employees must […]

Marketing Campaigns To Boost Customer Service

Posted on: 22 Mar 2019

Startup funding matters, but it isn’t the deciding factor of your success in the market. Originality is key for today’s marketing campaigns, and the way you advertise your products is the best way to boost your public appeal. Your company is defined by more than your mission statement and messaging style. The perspective of your […]

Empowering Your Customer Service Team

Posted on: 22 Mar 2019

Customer service teams are often at the center of globally recognized companies and small businesses. Regardless of the industry, these teams have one thing in common: they connect with customers on a professional and emotional level. Working as a customer service professional is a responsibility fueled by learning and innovative thinking. Managers can provide support […]

Mastering the Telephone Interview

Posted on: 30 Oct 2018

In an increasingly competitive market for jobs in virtually every sector, companies and recruiters are commonly asking that candidates go through a telephone interview first. Based on impressions made during a phone interview, the next round of candidates may be asked for an in-person interview. This means that mastering the telephone interview is key. Here […]

Political Awareness in Our Divided, Bi-Partisan World

Posted on: 29 Oct 2018

Many people have turned away from the idea of being politically aware because they have seen the games of politics used to manipulate and tear others down. The truth is, however, when political awareness is used as a force for good it is an essential skill of life. Whether it is in voting our lawmakers […]

Top Digital Communication Trends Enhancing Today’s Businesses

Posted on: 29 Oct 2018

Communication is a fundamental element in running a business. As a business owner, you should ensure you are remaining in regular contact with customers, partners, and remote employees. You should also ensure that the customer communication journey is unified. In other words, no matter which department they speak to within a company, everyone should be […]