SIP trunking has slowly revolutionized business communication. This business phone solution uses an internet connection to provide a high-quality and low-cost phone service. More and more companies are using SIP trunks to improve the way they communicate internally and externally. Here are 5 reasons why you should consider this service for your business.
What Are the Top Benefits of SIP Trunking?
Session Initiation Protocol (SIP) is an internet protocol that enables communications between two parties through voice, video, and chat. SIP trunking, therefore, transmits voice, video, and other unified communications through the internet.
This enables businesses to have multi-channel communication options through voice over IP technology. Doing so improves and enhances internal (within the office) and external (between the business and its customers) communication. This is why everyone from small businesses to large corporations is using SIP trunks in their business communication systems. So, what are some benefits of SIP trunking technology?
1. Cost-Effective Services
The main reason why this technology is gaining popularity is because of its affordability while still remaining reliable. SIP calls are routed over the internet instead of traditional expensive phone lines. Furthermore, they give your business the opportunity to make local, long-distance, and international calls at cheaper rates. By routing your calls through international call forwarding services, you can reduce long-distance and international calling costs.
When you sign up for such a service, you are immediately made aware of what the charges for your entire phone system will be. SIP trunk pricing depends on the provider you choose and the various virtual communication tools they offer such as call recording, video conferencing, etc. The cost is predictable and flexible based on your needs and usage. Additionally, most providers do not offer long-term contracts and so if you need to adjust or change your service, you do not have to worry about high cancellation rates either.
2. Unified and Easy-to-Manage Communication System
With this technology, you do not need to have 3-4 different services to manage your company’s communications. SIP trunking allows for different types of data transmission; all in one place. You can access and share voice, video, text, instant messaging, and other files via SIP channels. Having all of your communications in one place can help increase office efficiency, as less time will be spent on finding, learning, and using new software or services.
3. More Office and Employee Productivity
Companies want to improve their communication system to provide better caller experience and service to their customers. In other words, a seamless connection between the business and its valued clients is essential.
Part of such development is providing employees with the right tools to help them be productive and reduce errors. With SIP trunk technology, employees spend less time figuring out how to connect with customers. Managers can access log and activity reports, review recordings of calls, and more to study employee performance. This gives employees additional incentives to do a good job as well.
4. Mobility and Flexibility
Another benefit of SIP trunking is the mobility and flexibility it offers your team. With this technology, you can answer calls not only on traditional phone systems but also on computers, smartphones, tablets, and more. Therefore, you can convert almost any device into a business powerhouse.
Plus, you are not limited in terms of where you can make and answer calls. SIP and VoIP technology enable users to make and receive calls anywhere in the world. This is most useful to businesses with remote offices and employees or those that have employees who travel for work. SIP trunking makes it cheaper to stay connected across borders.
5. Improved and Reliable Phone Service
Most importantly, SIP technology is a reliable phone service with low costs and high quality. Even during a power outage, calls can be directed to employees’ mobile devices or other offices to keep the business running. Failover options make this service one of the most reliable when it comes to secure communications.
Considering SIP Trunking Technology for Your Business?
There is no time like the present to start boosting and enhancing your business’ communication system. SIP trunking can help you create a smooth and interruption-free mode of contact between you and your customers. This, in turn, will help you serve them better and increase customer happiness. Ready to get SIP trunks for your business? Start by signing up for a virtual number with us or call us at 1 (877) 898 8646 to learn more.