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About: Tom Senkus

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Bio: A freelance writer and author of 9 books (available on Amazon), Tom Senkus has written articles in the financial sector, as well as other contributions to other industries. In his spare time, Tom enjoy, staying up-to-date on the latest tech, playing music, and reading the great works of Russian

Posts by Tom Senkus:

Why Your Current Phone Marketing Strategy Isn’t Working

Posted on: 29 Oct 2019

So, you’ve managed to set up a foolproof phone marketing campaign. The lines are open, your staff is waiting, and the only thing to do is wait for the calls …Read More »

Quality Assurance vs Quality Control: Improving Support Calls in Business

Posted on: 29 Oct 2019

Are you looking to improve the quality of support calls for your business? If so, we’ll cover a number of topics to do so in this article, including: The difference …Read More »

Do Automated Phone Calls Work in Sales?

Posted on: 28 Oct 2019

Have you ever wondered whether automated phone calls work in sales? In this article, we will take a look at how automated phone calls can increase your sales, including: Efficiency …Read More »

How To Create a Phone Survey with IVR

Posted on: 25 Oct 2019

As a business, you know that listening to your customers’ wants and needs will help you to survive in today’s fast-paced economy. However, not every customer is forthright enough to …Read More »

Is Using a VoIP Phone Service Right for Me?

Posted on: 09 Oct 2019

So, is VoIP phone service right for you? In this article, we will briefly cover how VoIP service can impact your business and personal life. Why You Need VoIP Phone …Read More »

Why are your SaaS Sales dropping?

Posted on: 09 Oct 2019

Do you run a SaaS (Software as a Service) company? In today’s modern economy, competition is fierce and may affect your sales. If you’ve noticed your SaaS sales dropping, there …Read More »

Learning Leadership Skills in the Workplace

Posted on: 09 Oct 2019

Are you interested in learning leadership? Considering leadership is a highly desirable skill, it’s a priority for those who want greater job opportunities, better work environments, and more. Granted, there …Read More »

Taking Your Business Remotely with Call Routing

Posted on: 07 Oct 2019

Remote work is more than just for subcontractors and freelancers. Business owners are maximizing their own productivity while they are away from the office, traveling, or doing business. The best …Read More »

Free Phone Number vs Paid Phone Number: The Pros and Cons

Posted on: 04 Oct 2019

It’s only natural that many business owners want to cut costs on nearly every aspect of their business. Consequently, businesses try to cut corners in terms of their phone service, …Read More »

Starting a Customer Call Center for Your SaaS Business

Posted on: 04 Oct 2019

Software-as-a-Service, or SaaS, is an emerging business model for today’s technological business landscape. Typically, most SaaS businesses operate solely over the Internet. However, most customers prefer having customer service agents …Read More »