In an increasingly competitive market, business owners must keep up with new advances in technology and strategies to stay ahead of the competition. The area of communication between customers and those who work within an organization is by far one of the most critical. Facilitating communication with customers in every way possible is the first step.
Toll free numbers allow callers to reach your business at no cost to them. This is a huge draw for customers, as toll free numbers portray the image of an established company and also send a clear message to the company’s customer base that their calls are so important that the company is willing to pay for them.
International toll free service numbers, also referred to as ITFS numbers, are the international equivalent of a United States toll free number in that they allow someone to call a business and the business pays for the call. With ITFS numbers, your customers in one country can make toll free calls that can be received in another country.
For business owners that wish to expand their business to another country or have already expanded and are physically located outside of their business location, providing international clients a better way to contact your company will help to build loyalty to your brand. Research indicates that if your company is easier to communicate with, then the chances of a customer continuing to do repeat business with you, as well as refer friends and family to your business, increases.
The process of acquiring ITFS numbers is fairly simple. It does not require a hefty amount of upfront costs. Typically, ITFS numbers are virtual phone numbers that can be forwarded to your existing phone line. United World Telecom offers ITFS numbers, as well as many corresponding features to work with these numbers. Some of those features include email, fax, SMS messaging, customized greetings, outbound calling, unlimited extensions, rollover minutes, simultaneous ringing, sequential forwarding, and many more.
The use of ITFS numbers makes it easier to operate on an international scale. For example, if you are located in the United States and customers need to reach you in Australia, you can provide them with Australian ITFS numbers and the calls from your Australian customers will be seamlessly forwarded to your offices in the United States. Calls may be forwarded to a landline or a mobile phone line of your choosing.
ITFS numbers help to increase your international reach and will help to boost your overall brand image on a global scale. These are two key factors in achieving success with an international expansion.
United World Telecom offers a variety of options for virtual phone numbers, including ITFS numbers. United World Telecom provides virtual phone numbers in over 150 countries worldwide and has been working in the area of global communications for over two decades. Though United World Telecom offers a variety of communication options for both business and personal use, business communication alternatives are a primary focus for UWT.
Benefits of ITFS
Ultimately, the benefits of using ITFS numbers are that they will improve the overall brand strength and drive more business to your organization. It is much more likely that a customer will reach out to you if they are not responsible for any fees related to the phone call. More access to your organization means a higher chance of sales and greater opportunities for an increase in overall success.
If you have been considering expanding your business to other countries outside of your home country, contact United World Telecom for a full review of ITFS number options and how turning to these options can benefit your specific company directly.