Benefits of a Toll-Free India Number
As one of the most favorable destinations for foreign direct investments, India offers significant opportunities for overseas businesses. The following sectors provide strong growth opportunities for companies in India: Education, Defense, Chemicals, Pharmaceuticals, and Software. An India toll-free number can help your business expand into the countries and capitalize on these lucrative industries.
Additionally, India is widely regarded as an outsourcing haven. Many leading companies will outsource various business functions to India like IT, support, analysis, and administration. While WhatsApp is a preferred communication channel in India, it is not ideal for business communication. As a result, businesses will need to offer a toll-free point of contact to callers in India. Having a toll-free number facilitates easy and free internal company communications between remote workers in India and their counterparts in other countries.
An India toll-free number helps your business enter local markets, connect with customers and employees, and build an international business network. Expand globally while reducing your business’ overhead costs with an India toll-free number.
Using India Toll-Free Numbers to Expand Your Business
Our international toll-free service gives you access to a selection of virtual communication tools to effectively manage your incoming and outgoing calls. With a seamless cloud phone system in place, you can confidently enter Indian markets and increase your reachability over the phone. Our toll-free communication tools include:
- Advanced IVR
- International call routing
- CRM integrations
- Call activity reports
- Outbound calling
- Call recording
- Customized greetings
- Voicemails, and more.
These tools will enhance business communication and make phone calls easier for people in India.
Types of India Toll-Free Numbers
When setting up a toll-free number in India, you’ll likely come across two different toll-free number types: Toll-Free and Toll-Free (Premium).
The major difference between these two number types is the format. Standard India toll-free numbers begin with 000800. On the other hand, the premium option starts with 1800.
As observed through our extensive experience, 000800 toll-free numbers are most commonly accepted and recognized by callers in India. However, because some companies prefer the 1800 number option, we started to carry those numbers in our inventory, as well. 1800 India toll-free numbers have a higher cost structure compared to standard 000800 numbers.
Additionally, business subscribers should note the reachability of both options:
- In general, India toll-free numbers cannot be dialed from other countries, regardless of the toll-free number type selected.
- 1800 numbers are reachable from all mobile phones and landlines in the country. However, 1800 numbers are not reachable from payphones in India.
- 000800 numbers are reachable from mobile phones, landlines, and payphones in India. However, people calling from mobile phones in India will need to have International Direct Dialing enabled on their phones to reach 000800 numbers.
By keeping these restrictions in mind and noting the unique advantages of each number type, businesses can decide which toll-free number option works best for their presence in India.
Legal Considerations with Toll-Free Numbers
Through our 28 years in business, many clients looking to expand into India have asked us whether toll-free numbers are legal. To answer these questions, we created a simple guide to using toll-free numbers and VoIP in India. The simple answer is that VoIP telephony and toll-free numbers are not illegal. There are thousands of companies using either 1800 or 000800 India toll-free numbers.
Get Started With United World Telecom
United World Telecom has decades of experience providing reliable toll-free and international calling solutions around the world. We have thousands of clients in India and worldwide that rely on our toll-free solutions. While many providers offer toll-free services from major countries like the US and the UK, we are one of the few providers with toll-free number coverage in India. Get started today by signing up online or talking to an expert.
