Category: Press

The new entity strengthens the company’s legal and operational foundation in Europe and supports closer collaboration with European customers and partners.

Delray Beach, FL, 10 September 2026 — United World Telecom, a leading global telecommunications provider founded in 1996, has established a new entity in Estonia. The move extends the company’s corporate footprint into the European Union and marks the latest step in an international expansion that has taken United World Telecom from South Florida to Asia-Pacific and Latin America.

The Estonian entity gives United World Telecom a legal and operational foundation in Europe. From it, the company can formalize commercial relationships, build partnerships with regional carriers and resellers, and strengthen its work with the European organizations that already rely on its global voice infrastructure.

A Growing International Footprint

United World Telecom operates from its headquarters in Delray Beach, Florida, alongside offices in São Paulo, Brazil, and Bangkok, Thailand, with team members working across 8 countries. The company opened its Asia-Pacific office in Bangkok in 2016 and its Brazil office in São Paulo in 2025, each expanding its capacity to support customers in the surrounding regions.

Every one of those steps has placed capability closer to the businesses United World Telecom serves, building in the regions themselves rather than directing global operations from Florida alone. Europe now joins that map, giving the company a formal base for its activity across the region.

Estonia ranks among the European Union’s most digitally advanced economies, with company formation and administration designed around businesses that operate across borders. The country offers United World Telecom an efficient foundation from which to grow its European relationships.

Strengthening European Operations

A European entity changes what United World Telecom can build in the region. Contracts and partner agreements can be structured within the European Union, and the company is positioned to deepen its work with regional carriers, channel partners, and enterprise customers.

European businesses already use United World Telecom’s network to use local and toll-free numbers in the markets they serve and route those calls into centralized support and sales teams. The entity strengthens the commercial foundation beneath that work as demand across the region grows.

“We have been an international company since the year we started, and Europe has been part of that from early on,” said Luke Genoyer, Business Development Manager at United World Telecom. “Establishing an entity there gives us the foundation to build the partnerships and relationships this market deserves.”

Built on 30 Years of Global Operations

United World Telecom has spent 30 years carrying international voice traffic across markets that differ in numbering rules, licensing requirements, and carrier relationships. That work spans local and toll-free numbers, international call forwarding, outbound calling, SIP and BYOC connectivity, and AI-powered call analytics across more than 160 countries.

Virtual phone numbers remain a regulated object tied to the country that issues it, and serving customers internationally means meeting each market on its own terms. The Estonian entity applies that same discipline to the company’s own corporate structure.

A Foundation Built on Security and Trust

Enterprise customers evaluate a voice provider on the standards behind the service. United World Telecom’s investment in Europe sits alongside its long-standing priorities in data privacy, security, network reliability, and the responsible application of artificial intelligence across its voice products.

Those commitments shape how the company builds its infrastructure and how it works with the organizations that depend on it. Establishing a European entity reinforces that foundation as United World Telecom expands its presence in the region.

Looking Ahead

United World Telecom expects the Estonian entity to support part of its evolution into an increasingly global organization, alongside continued growth in the Americas and Asia-Pacific. The company plans to build on this foundation as European demand for reliable international voice infrastructure continues to expand, and will share further detail on its activity in the region as those relationships develop.

About United World Telecom

United World Telecom is a global telecommunications provider founded in 1996, delivering international voice infrastructure and business communication solutions across more than 160 countries. With offices in the Americas and Asia-Pacific and regional teams worldwide, the company provides local and toll-free voice services, outbound calling, SIP and BYOC connectivity, and AI-powered call analytics. The company has a physical presence in the United States, Asia-Pacific, and Latin America and serves SMB and enterprise clients worldwide. To learn more, visit www.unitedworldtelecom.com.

Contact: Luke Genoyer
Phone: +1 (561) 908-6171
Email: luke@unitedworldtelecom.com

United World Telecom has brought Control Panel access into the authentication systems enterprise IT teams already run across the rest of their technology stack.

Delray Beach, FL, 29 September 2026 — United World Telecom, a global telecommunications provider founded in 1996, has added Single Sign-On (SSO) to its Control Panel. Account users can now sign in with supported Google, Microsoft, or Apple credentials, so the platform that manages a company’s international voice services is reached through the same identity account it uses to open everything else.

United World Telecom built the capability in response to demand from enterprise customers. Their IT and operations teams are accountable for access across every platform the business runs, and they asked for the voice platform to be administered the way the rest of that estate already is.

Where Voice Sits in the Enterprise Technology Stack

Large organizations have spent years consolidating and standardizing the systems they run, and identity is where much of that consolidation shows up. Authentication has become the layer at which IT departments apply policy, review who holds access, and retire it when someone changes role.

Any platform that sits outside that layer is administered by hand instead: accounts opened one at a time, resets handled on request, and a separate record of who holds which login kept current as staff join, move, and leave.

Voice has often been the outlier in that picture. International virtual numbers, routing, and carrier services are procured on their own cycle and by their own specialists, and the tools that manage them can end up beside the enterprise access process rather than inside it. Adding SSO closes that gap for United World Telecom customers, whose telecom managers, service desk leads, regional IT staff, and billing contacts all work in the same Control Panel.

What Changes for IT Teams

• A single set of credentials: Users open the Control Panel with the corporate identity account they already hold, so managing voice services no longer calls for a login of its own.
• Less credential administration: Fewer standalone accounts have to be issued and tracked, and password recovery for the platform moves to the identity provider that handles it elsewhere.
• Centralized authentication: Sign-in follows the access policies the organization already applies to its other business systems.
• Stronger protection at the sign-in step: The safeguards attached to the identity account apply when a user signs in, and one more standalone password leaves circulation.
• A model that scales: Bringing a new team or a new market onto the platform becomes part of standard onboarding rather than a separate provisioning exercise.

Authentication and Permissions Remain Separate

United World Telecom accounts already carry a user roles and permission structure of their own. A Super Admin creates users and assigns roles, from Admin through notification-only roles for general or billing correspondence to Custom roles built with view or modify rights over specific parts of the account.

Single Sign-On operates at the sign-in step and leaves that structure as it is. Identity is verified through the provider the organization already runs, while the role attached to each user continues to determine what that person can see and change once inside the Control Panel.

“Enterprise customers treat access as a discipline, with policies, reviews, and one place where identity is held,” said Luke Genoyer, Manager of Business Development at United World Telecom. “Single Sign-On puts our platform inside that discipline, so running voice across dozens of markets is administered like every other part of the technology estate rather than alongside it.”

Managing Global Voice as It Grows

A single Control Panel administers everything a United World Telecom account holds: toll-free and local numbers across more than 160 countries, call forwarding and advanced routing, outbound calling, and SIP and BYOC connectivity. As a deployment reaches further across markets and time zones, the number of people who need access to it grows as well, and with them the administrative work of keeping that access current.

Single Sign-On is part of a continued investment in the platform enterprise teams use to operate global voice, alongside the account permissions, call reporting, and AI Call Insights available to customers today. It is available to United World Telecom account holders now.

About United World Telecom

United World Telecom is a global telecommunications provider founded in 1996, delivering international voice infrastructure and business communication solutions across more than 160 countries. With offices in the Americas and Asia-Pacific and regional teams worldwide, the company provides local and toll-free voice services, outbound calling, SIP and BYOC connectivity, and AI-powered call analytics. The company has a physical presence in the United States, Asia-Pacific, and Latin America and serves SMB and enterprise clients worldwide. To learn more, visit www.unitedworldtelecom.com.

Contact: Luke Genoyer
Phone: +1 (561) 908-6171
Email: luke@unitedworldtelecom.com

The new São Paulo office will support IT development, technical support, and customer success to meet rising demand from Brazil and South America.

DELRAY BEACH, FL, June 2025 – United World Telecom, a global provider of cloud-based business phone solutions, announces the opening of its newest office in São Paulo, Brazil. This expansion is part of the company’s ongoing efforts to enhance product development and provide localized support for its growing customer base in Brazil and the wider South American market.

The São Paulo location will serve as a hub for their engineering and IT operations, with plans to hire additional developers and telecom infrastructure specialists. “We’re excited to build a local presence in São Paulo and welcome new talent into our team,” said Tiago Godoi, “This office represents our long-term commitment to investing in the region and delivering the responsive, high-quality support that our customers rely on.”

The company also intends to grow its regional technical support and customer success teams, improving responsiveness and onboarding for business clients across the region. “Brazil is a rapidly growing market for international voice services,” said Luke Genoyer, Business Development Manager at United World Telecom. “We’ve seen strong demand from both regional and global businesses looking for scalable voice solutions to connect with global customers. This new office allows us to deliver faster support, deepen our technical resources, and continue building strong partnerships with companies in Brazil and beyond.”

United World Telecom has already established a footprint in the region with hundreds of business customers using its international phone services. The Brazil team will collaborate closely with global engineering and product units to roll out new features and optimize service performance for local users.

Brazil office address: Rua Amália de Noronha, 151, Suite 204, São Paulo – SP, 01443-010, Brazil

About United World Telecom

Founded in 1996 and headquartered in Delray Beach, Florida, United World Telecom provides global voice services and international virtual phone numbers to businesses around the world. As the parent company of Global Call Forwarding, UWT supports thousands of enterprises with cloud telephony solutions, offering coverage in more than 160 countries.

For more information or inquiries about career opportunities in Brazil, visit www.unitedworldtelecom.com.

Contact:
Luke Genoyer
+1 (561) 908-6171
luke@unitedworldtelecom.com