Our Authors

Posts by Luke Genoyer:

Why We Chose Brazil: Building Our Next Chapter in São Paulo

Posted on: 25 Jun 2025

At United World Telecom, we’ve always believed that strong communication has the power to accelerate business and bring people closer together, across geographies and industries. We’ve spent the last 29+ …Read More »

United World Telecom Opens Brazil Office to Strengthen Regional Operations and Expand Technical Capabilities

Posted on: 23 Jun 2025

The new São Paulo office will support IT development, technical support, and customer success to meet rising demand from Brazil and South America. DELRAY BEACH, FL, June 2025 – United …Read More »

Navigating Saudi Arabia’s RHQ Program: Solutions for Growth and Compliance

Posted on: 11 Nov 2024

Overshadowed by Saudi Vision 2030, a growing openness to tourism, and highly-publicized professional sporting leagues like LIV, Saudi’s Regional Headquarters (RHQ) program was more quietly introduced. Yet, despite receiving far …Read More »

5 Ways a Local Phone Number Can Increase Business Visibility

Posted on: 22 Sep 2024

When entering new markets, businesses need more than a great product or service—they need to be visible, approachable, and credible. One way to do this is by using local phone …Read More »

Can VoIP Be Used for International Calls?

Posted on: 31 Jul 2023

Gone are the days of using an outdated and expensive phone service to make international calls. There’s a better way to call your customer overseas. VoIP offers a more reliable …Read More »

Guide to Calling Internationally with a Local Number

Posted on: 10 Jul 2023

Did you know that there are more than 330 million companies operating worldwide? You might have started your business with local ambitions, but the Internet has created many opportunities for …Read More »

VoIP Engineer vs Network Engineer

Posted on: 12 Jul 2022

Traditional legacy phone systems are becoming a thing of the past. An estimated 30-60% of businesses have already switched to VoIP. VoIP phone service gives your business advanced phone system …Read More »

TCP versus UDP: Which is Better for VoIP?

Posted on: 30 Jun 2022

Voice over IP is the new standard when it comes to business telephony. In VoIP, voice is converted into data packets and sent over the internet using communications protocols. Transmission …Read More »

Is VoIP Legal Around the World?

Posted on: 24 Jun 2022

Voice over IP or VoIP has been a vital business communications tool for many years. While the technology is still developing, a large percentage of organizations around the world have …Read More »

How to Achieve the Best VoIP Call Quality for Your Business?

Posted on: 09 May 2022

Good call quality is essential when communicating with customers and prospects. This is because it’s a first (and rather important) impression of your business and its reliability. 40% of customers …Read More »

What is Click-to-Call? Definition, Benefits, and How to Set It Up

Posted on: 17 Aug 2021

A click-to-call feature can help increase productivity and efficiency in your office by speeding up calling processes with accuracy. Here is an in-depth post detailing the different types of click-to-call …Read More »

What is a SIP Proxy and How Does a SIP Server Work?

Posted on: 10 Aug 2021

We write a lot about SIP. That’s because we have been a leading SIP trunk provider for over twenty years. Read on to learn more about SIP servers and how …Read More »

What is SIP Calling?

Posted on: 02 Jun 2021

Communicating effectively with customers is crucial to the successful running of any business. It is through your customers that you can improve your product and increase sales. And so, if …Read More »

6 Ways to Fix VoIP Jitter

Posted on: 28 Dec 2020

When conducting business calls, interruptions, low call quality, or missing audio can lead to miscommunication. Part of running a professional business is ensuring that your business calls, whether for queries …Read More »

How to Measure and Improve VoIP Call Quality

Posted on: 08 Sep 2020

A well-functioning business VoIP system ensures that your business stays connected with customers and clients, no matter where you are located. But an important part of using VoIP numbers or …Read More »

The Ultimate Guide to VoIP Security & Encryption

Posted on: 02 Sep 2020

Voice over IP security is something you must pay close attention to. In this detailed guide, we will cover everything that you need to know about voice over IP security …Read More »

Top Germany Virtual Phone Number Providers in 2025

Posted on: 14 Aug 2020

Need Germany virtual numbers to support your business plans to expand to Germany? We’ve got you covered. Here are the top Germany virtual phone number providers along with information about …Read More »

5 Benefits of International Toll Free Numbers

Posted on: 04 Aug 2020

Are international toll free numbers worth it? What benefits can they bring to your business? In this post, we will explain the top 5 benefits of an international toll free …Read More »

Guide to Local Phone Numbers

Posted on: 03 Aug 2020

As a business, you want to remain reachable and accessible at all times. Customers need to know you are close by and can be contacted easily. And one way to …Read More »

What is the Public Switched Telephone Network (PSTN)?

Posted on: 23 Jul 2020

Here we will look at the public switched telephone network in detail. We will highlight important terminology, technology involved, costs, and alternatives to consider. What is the Public Switched Telephone …Read More »