Reliable, Global Voice Solutions for Financial Services & Fintech Teams
Power seamless client communication, support, and global expansion with virtual phone numbers, advanced voice features, and AI-powered insights.
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Trusted by 8,000+ Global Brands Worldwide
Why Financial Institutions Choose United World Telecom
In the world of finance, trust, security, and accessibility are everything. Your clients expect real-time support, reliable connections, and a secure experience—no matter where they are in the world.
With United World Telecom, financial institutions get:
- Global phone coverage with local presence in 160+ countries
- Compliant, scalable voice solutions for client support and advisory services
- Built-in AI tools to track agent performance and customer sentiment
- Advanced call routing for multiple teams and time zones
“We are very happy with the service and use of the toll free numbers. We have had no complaints regarding the service. If there is ever an issue with the service, we contact the team immediately and they resolve the issue within 15 minutes. We see ourselves using the service for a long time.”
Integrates with your favorite CRMs
Core Communication Challenges in the Financial Sector
- High volumes of international client calls
- Limited phone support in emerging markets
- Low answer rates due to unknown or foreign caller IDs
- Manual follow-ups and disjointed data across CRMs
- Security and compliance requirements (e.g., call logging, consent-based recording)
Establish Global Reach Without Compromising Trust
Finance customers value familiarity and consistency. With UWT, you can:
- Provide clients with local support lines in their country
- Use localized caller ID for better engagement and higher call pickup rates
- Deploy IVR in multiple languages for a more professional experience
- Track call traffic and performance with advanced analytics
Whether you're entering new markets or optimizing support in existing ones, our network coverage spans 160+ countries.
Improve Performance with Advanced Analytics
Understand call content, maintain operational transparency, and review agent activity with our Call Reports & AI Call Insights feature suite:
Call Activity & Custom Reports
to view call traffic and performance for specific periods, phone lines, locations, or agents.
Call Recording
to record and store calls for reference, quality control, compliance, and liability protection.
Call Transcriptions
to convert calls to text for quick reviews and searchability.
Call Summaries
for quick visibility into long conversations.
Sentiment Analysis
to flag urgent or emotionally sensitive calls.
Keyword Search
to surface patterns across calls (e.g. complaints, delays).
Transcription Translation
for multi-market visibility to help providers working with multilingual populations.
These tools help teams stay organized, reduce follow-up time, and improve the caller experience—especially in high-volume call environments.
Tailored Features for Financial Services Teams
Local & Toll-Free Numbers
Offer global customer support without opening physical offices
Outbound Calling & Local 2-Way Voice
Use a local caller IDs for outbound calls to boost answer rates
Advanced Routing Rules
Route calls by time zone, location, or language via IVR systems
Call Analytics & Reports
Monitor call volume, agent performance, and call trends
Softphone Apps & Web Dialer
Make and receive calls on any device, anywhere
AI Call Insights
Summaries, transcripts, and sentiment ratings for every call
CRM Integrations
Seamless integration with Salesforce, HubSpot, Zoho, and more
Call Recording & Storage
Maintain call records for audits and compliance purposes
24/7 Customer Support
Get real-time assistance for global operations
Dedicated Account Management
Enjoy personalized guidance and support for your communication needs
Phone Solution Built for Modern Financial Teams
For Client Advisors
- Use local outbound caller ID
- Access call recordings for portfolio reviews
- Log calls and notes into your CRM
For Customer Support Teams
- Route calls based on VIP callers or language
- Enable voicemail-to-email for faster follow-ups
- Monitor sentiment to identify churn risks
For Compliance & Ops
- Store and review call recordings securely
- Generate usage reports and CDRs
- Audit transcripts and summaries for risk indicators
Easily Integrate with Your Workflow
Bring voice to the platforms you use every day with our softphone integrations!
Integrate our cloud phone service with your favorite CRMs or help desk software, including Salesforce, Zoho, Zendesk, HubSpot, Pipedrive, MS Teams, etc.
These integrations require no coding or complex setup. Use features like click-to-call, automatic call logging, and transcript syncing—all without switching tabs.
Why Choose United World Telecom?
Whether you’re managing a single clinic or a global health brand, we’ve got your communications covered.
We have over 28 years of experience catering to the communications needs of hospitals, clinics, telehealth providers, mental health services, insurance support lines, and health tech companies.
Our global sales team can help you find the right phone solution for your healthcare business.
Talk to an expert or book a demo today!
Hear from Our Satisfied Customers
Get a free consultation with a business phone system specialist.
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Request a Demo A Company You Can Trust
Experience unmatched expertise and support from leaders in the industry.
Phone numbers available across the globe.
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We've been in business since 1996.
Multiple layers of redundancy = Higher reliability.
