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Outbound Calling Service: Travel Companies

Travel and tourism agencies thrive on good customer support. It is, therefore, imperative that you are able to easily and quickly connect with your customers spread across the country or the world. An outbound calling software can help boost your outbound calls without increasing international calling costs.

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What is an Outbound Calling Service?

An outbound calling service is a communication service that supports and boosts your outbound calling efforts. More specifically, it helps you make more outgoing or outbound calls through an internet connection to local and international clientele. Furthermore, you can display a custom outgoing caller ID to match the location you are calling.

As such, you can use this service from any location and through any device. Most businesses make outbound calls for a variety of reasons such as:
  • Sales and lead generation
  • Scoping the market
  • Connecting with online and social media visitors
  • Providing proactive customer service
  • Improving customer retention rates

United World Telecom’s outbound calling software gives you the tools you need to quickly and confidently reach out to prospects and customers.
By doing so, you can bring new customers to your business while also retaining loyal ones.

What is an Outbound Calling Software?

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An outbound calling software uses the internet to place calls across the globe with customizable caller IDs. This is achieved through voice over IP or VoIP technology. You can make and receive outbound calls through any device and from any location. Businesses use outbound calling to reach international contacts at inexpensive rates. Such a service can help you:

  • Increase your customer base
  • Offer support to travelers during their travel
  • Make your travel agency accessible to travelers everywhere
  • Cross-sell and upsell your services
  • Connect with web visitors or social media followers
  • Improve brand awareness, and more

With our outbound calling service, you can make your company more accessible to customers and travelers around the world. When it comes to travel, customers need to know that they can connect with their agency quickly, no matter where they are. This is important in securing and retaining customers.
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Travel Companies that Make Outbound Calls

Any business that needs to stay in touch with customers and desires to reduce their international calling bill should consider an outbound calling software. Common types of travel and tourism companies that make outbound calls include:
travel people

  • Global and local travel agencies
  • Online travel agencies (OTAs)
  • Travel sales agents
  • Hospitality (resorts, hotels, etc.)
  • Recreational and historic parks
  • Transport: air, road, rail, water
  • Tourism services (entertainment, medical, ecotourism)

Travel sales and customer support teams can highly benefit from this software and prepare themselves to offer better and enhanced customer experiences.


Why Should Your Travel Agency Make Outbound Calls?

Any travel or tourism company should be able to quickly and inexpensively connect with customers, clients, hotels, local tourism companies, etc., spread across the globe. Some ways your travel agency can use outbound calling include:

  • Gaining new customers and leads
  • Offering customized travel plans and itineraries
  • Checking in and following up before, during, and after travel
  • Improving your outbound sales strategy
  • Targeting travelers during peak travel periods
  • Offering discounts and promotions
  • Mediating between travelers and local hotels, entertainment services, etc
  • Booking and purchasing flights, accommodations, etc

Outbound calling can help you improve customer relations and create more loyal and returning customers.

Related: Use Outbound Calling and Call Recording to Improve Customer Relations

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How to Sign Up for Outbound Calling?

You can easily add our Outbound Calling service to any United World Telecom virtual phone number plan. Here’s how:
  1. Sign up for a virtual number on our homepage.
  2. Add “Outbound Calling” and “Call Recording” to your plan.
  3. Activate your service and start calling with our web dialer!
  4. From your control panel, select the number you want as your outgoing ID.
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Outbound Calling Tools to Boost Cold Calls

Our outbound calling service lets you customize the outgoing caller ID displayed on the recipient’s phone. This enables your travel company to appear closer in proximity and therefore more reliable. Customers and travelers do not have to worry about incurring long-distance fees when they receive a call from your company.

Additionally, you will also have access to our web dialer to speed up your calling process. This dialer is equipped to place and receive calls, save contact information, update call notes, and more. It can be installed on any device, enabling your employees to make calls from any location. Outbound call service providers offer a variety of tools to boost your cold calling strategy. Use these tools to create better experiences for your traveling customers.

All Plans Include

  • advanced ivr IVR/Auto Attendant
  • call recording Cloud Call Recording
  • voicemail Virtual Voicemail
  • unlimited extensions Call Flow Designer
  • time of day Time of Day Routing
  • country forwarding Geographic Routing
  • simultaneous ringing Simultaneous Ringing
  • sequential forwarding Sequential Routing
  • account management Outbound Calling
  • country forwarding Outbound Caller ID
  • account management Number Masking
  • failover forwarding Failover Routing
  • enterprise api Call Blocking
  • local ringback Local Ringback Tone
  • fax to email Fax to Email
  • greeting Rollover Minutes

Satisfy Customers By Being There!

Making your travel company easily accessible goes a long way in gaining customer trust. Take the steps you need to show your customers and travelers that you care about their business and their experiences. Outbound calling can help you create strong relationships with valued customers. Sign up or speak with our global communication experts to learn more!
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