What is Outbound Calling?
Outbound calling or an outbound call is when a company calls customers, clients, or prospects proactively. Sales or marketing teams call prospects and individuals on a predetermined list to qualify them as promising leads or to make sales. Outbound calls are placed for a variety of reasons such as:
- Lead generation
- Market research
- Scoping out the market and competitors
- Expanding services to neighboring cities, states, and countries, and more
An outbound calling service from a virtual phone service provider enables you to place calls through a VoIP phone system. This means that your agents can call local and international clients from any location and any device.
Which Marketing Agencies Can Use Outbound Calling?
Any business looking for inexpensive ways to work with clients will find an outbound calling service useful. Some types of marketing companies that can use an outbound calling service include:
- Lead generation
- Traditional and digital marketing agencies
- In-house marketing and sales teams
- Advertising companies
- Promotional campaigns
- Business analytics
- Market research-related services
- Account-based marketing
Use this service to make the most of your outbound calls and offer more lead generation services.
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Why Should My Marketing Company
Make Outbound Calls?
As a marketing service, you are expected to provide most of (if not all) the below services. And outbound calling from a virtual phone service provider can easily help you achieve these tasks.
- Generate and qualify new leads
- Conduct market research and business analytics
- Run various marketing campaigns
- Improve advertising and brand visibility
- Collect customer data and feedback
- Follow-up with established clients
- Offer customer success on an individual level, and more
Your marketing company can use and deploy various outbound calling strategies to gain leads and prospects or execute a variety of marketing and advertising campaigns.
How to Get Outbound Calling?
Add our outbound calling service to your virtual phone number plan through our website. Start by:
- Signing up for a new business number or port an existing number to us.
- Then, add “Outbound Calling” to your plan.
- Complete your purchase and activate your number.
- You can add additional local, toll free, and international numbers later through your control panel.
- Finally, install our dialer on the desired device and start making calls!
Outbound Calling Service: Marketing Agencies
Must-Have Outbound Calling Tools
An outbound calling service comes equipped with tools to help you make the most of your outbound calls strategy. With United World Telecom’s outbound call service, you can make local and international calls without increasing your communication costs. Use our customizable caller ID feature to display local or toll free caller IDs when calling prospects. This way, you can display a number that matches the location you are calling.
Customers and prospects are more likely to answer a call from an area code they recognize. This is because such calls are not expensive for them. Plus, they are more comfortable calling these numbers as well. Additionally, you can also make use of our web dialer to keep all your contacts organized and updated, making it easy to get on track when you are speaking with a client. All the information you need about that client will be available through the dialer.
All Plans Include
- Call Recording
- Unlimited Extensions
- Advanced IVR
- Enterprise API
- Customized Greeting
- Time of Day Routing
- Failover Forwarding
- Voicemail to Email
- Fax to Email
- SMS Forwarding
- Local Ringback Tone
- Simultaneous Ringing
- Sequential Forwarding
- Select Country Forwarding
- Account Mangement
Push Your Marketing Strategy to Success
with Outbound Calling
Marketing and advertising businesses thrive on good customer relationships. This includes understanding who the customer is, studying their preferences, and finding ways to serve them better. An outbound calling service can help you achieve this and create better business connections. Sign up today or call us to learn more!
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