When starting a business, it’s essential to have devoted lines of communication that can handle inbound calls and make outbound calls to your customer base. In this article, we’ll cover modern business phone numbers, how to buy a business phone number with United World Telecom’s easy-to-use website, and the many benefits that come to your business when you buy a business phone number.
Getting your Business a Professional Phone Number
Business phone numbers are phone numbers that are used by your business for handling a myriad of tasks related to your business, including:
- Customer service
- Troubleshooting/tech support
- Internal affairs (ex. Human Resources)
- And many other uses.
In essence, your business phone numbers become a part of your organization, enabling communication and even playing a part in your marketing efforts if used accordingly (ex. 1-800-FLOWERS).
With United World Telecom, your business is able to purchase subscriptions to business phone numbers for a wide variety of usages in over 140+ countries around the world. For instance, if you want to offer toll free calling internationally, your business is able to subscribe to ITFS numbers (International Toll Free Service numbers) and UIFN numbers (Universal International Freephone Numbers). To target specific markets, local access numbers with geographic-specific prefixes can be used as part of your organization. These and many other telecommunication methods from United World Telecom enable your business to operate in the ever-shifting economic landscape of the 21st century.
Phone Services with United World Telecom
Now that you’re aware of what business phone numbers are from United World Telecom, let’s take a look at how to buy a business phone number for your organization.
First, navigate to United World Telecom’s homepage at www.unitedworldtelecom.com. There, you’ll notice a number of dropdown menus at the top of the screen. These menus are organized under two headings, Select Your New Phone Number and Enter Your Destination Number. The first heading, Select Your New Phone Number, is where you’ll be choosing which type of phone number you’ll be using for your business; on the second heading, you’ll enter the landline telephone number where inbound calls will be redirected to.
As a quick example, suppose you wanted to get Ireland virtual phone numbers as part of your business. First, you would select “Ireland (+353)” as your desired country code. Next, you will select your phone number type, which includes:
- Toll Free
- Toll Free (mobile accessible)
- Universal Toll Free (UIFN)
- National Geographic (which opens up a submenu to select a specific region)
Once you’ve selected which type of phone number you want, you’ll either select a phone number from the 3rd dropdown menu or a number will be provided upon activation. That covers how to choose a business phone number.
Next, you’ll enter in your corresponding country code and the remaining digits under the second heading, Enter Your Destination Number. Once all of the information is entered, click on “View Rates & Try for Free” to move to the next phase.
Now, you’ll be given a number of payment plans and add-ons to choose from. Select the ones that best suit your business (you have the option to adjust your rates and add-ons after placing your order). From this point, you’ll enter in your contact info, payment, and billing details, review your order, and agree to the Terms & Conditions in the following pages. Once your order is submitted, a company representative will contact you immediately to help you set up your new business phone number(s).
That’s all that is involved when you buy a business phone number. Other service providers may include other hoops to jump through that complicate the process when all you want to do is buy a business phone number, but United World Telecom keeps it simple!
Benefits When You Buy a Business Phone Number from United World Telecom
When you buy a business phone number, you dramatically shift how your business interacts with customers around the world. Let’s take a look at some of the main benefits:
United World Telecom offers business phone numbers in over 140 countries around the world, which enables small businesses and startups to gain an international presence; this benefit was once only available to larger enterprises.
Because United World Telecom has extensive experience providing telecom solutions that date back to the early days of the Internet, businesses have benefited from this knowledge with the vast scope of add-ons that are available.
For instance, businesses can use “time of day routing” to route inbound calls to different phone numbers depending on the time of day that a call is placed.
There’s also call recording, which enables businesses to record, store, and review calls made between your callers to ensure customer service standards are met, liability issues are avoided, and they comply with international regulations for international communication.
United World Telecom offers PBX (Private Branch Exchange) to its business customers, which creates a directory for your business phone numbers. By offering a way for your customers to navigate through your organization by phone, they’re empowered to reach the personnel and departments that best suit their inquiries. This, in turn, makes your business more efficient and raises customer satisfaction levels, as there’s less wasted time and information can be provided when there aren’t available staff members on hand to aid your customers.