Untied World Telecom Blog
Wish you could distribute your business calls better so agents and employees are not overwhelmed or (worse!) underwhelmed? Call routing is an effective call management solution that can organize your …Read More »
In this comprehensive post, we will explain Session Initiation Protocol (SIP) and its important features. What is Session Initiation Protocol? Session Initiation Protocol (SIP) is an internet signaling protocol that …Read More »
Almost every business now has an IVR system that answers calls on its behalf and then routes callers to the appropriate department. So, why are more and more companies using …Read More »
In this article, you will learn the definition of a web phone, how it works, and the benefits of using one for your business. What is a Web Phone? How …Read More »
Businesses looking to improve and enhance their communication system with the end goal of providing better customer service will find business VoIP as a suitable solution. However, when you are …Read More »
When you consider expanding your business to neighboring countries, one of the biggest concerns to consider is: how will you maintain communications and customer support with individuals in this part …Read More »
