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Home » Articles posted by Meryl D'Sa (Page 2)

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About: Meryl D'Sa


Bio: Meryl D'Sa, a Creative Writing major, writes about travel, fashion, social issues, books, communications, and various cultures. She dabbles in fiction, nonfiction, reviews, interviews, blogs, and other types of content. She reads, she teaches, she pets dogs, she adores cats, she loves ginger wine and all kinds of peppers.

Posts by Meryl D'Sa:

7 Best IVR Routing Strategies for Your Call Center

Posted on: 08 Apr 2020

You’ve set up IVR your call center and want to know the best way use it? Here are 7 routing strategies that can determine how callers interact with your business …Read More »

Comparing Phone Number Providers in Saudi Arabia

Posted on: 07 Apr 2020

Looking for a new provider to purchase a Saudi Arabia toll free phone number for your business? We have compiled a list of providers that you should consider before you …Read More »

Inbound Sales Calls vs. Outbound Sales Calls

Posted on: 02 Apr 2020

Trying to identify the best ways to increase sales for your business? There are a few different approaches you can take: inbound sales calls, outbound sales calls, or a combination …Read More »

Use Outbound Calling and Call Recording to Improve Customer Relations

Posted on: 27 Mar 2020

As a business owner, you know how important it is to build and maintain customer relations. Thankfully, there are telecom solutions that can boost interactions between a business and its …Read More »

How To Boost Your Own Virtual Call Center

Posted on: 19 Mar 2020

Starting your own virtual call center is an easy task to accomplish with the right tools and essentials. Here we will look at the different aspects to consider to ensure …Read More »

Customer Support vs. Customer Success: What is the Difference?

Posted on: 06 Mar 2020

Often used interchangeably, customer support and customer success are actually two separate business functions. And because they are different, they require different skill sets and strategies. Here we will look …Read More »

Making Outbound Calls from a Toll Free Number

Posted on: 27 Feb 2020

Toll free numbers combined with outbound calling can greatly improve a company’s sales and customer retention rates. Businesses with a high outgoing call rate should, therefore, consider outbound sales strategies. …Read More »

Tips for Running a Successful Virtual Call Center

Posted on: 25 Feb 2020

Thinking of opening a virtual call center? Well, you are in luck. It is now easier than ever to start and run a full online call center, thanks to advancements …Read More »

Improve Communication With Business VoIP

Posted on: 25 Feb 2020

As a business owner, you may have often wondered, is there a way to improve business interactions without overspending? Well, yes, there is. Business VoIP is a cloud-based communications solution …Read More »

GDPR Compliance: Everything You Should Know

Posted on: 13 Feb 2020

Are you a company or enterprise doing business with an EU-related organization or client? If so, the GDPR compliance is something you need to be aware of. The EU brought …Read More »