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About: Magaly Fuentes


Bio: Magaly Fuentes is a writer, consultant, designer, and environmental advocate who has led the development and delivery of multi-dimensional marketing solutions to clients. With close to 20 years experience working with clients in numerous industries, including fashion, environmental, art, real estate, legal, and non-profit, Magaly is also the Owner of Eco Fashion World, Founder of Pashen Collection, and a contributing writer for various publications.

Posts by Magaly Fuentes:

Achieving First Contact Resolution

Posted on: 22 Mar 2019

Quality customer service is a necessity to run a profitable business that continuously attracts new customers and retains the loyalty of past buyers. Every entrepreneur values customer service, no matter …Read More »

Marketing Campaigns To Boost Customer Service

Posted on: 22 Mar 2019

Startup funding matters, but it isn’t the deciding factor of your success in the market. Originality is key for today’s marketing campaigns, and the way you advertise your products is …Read More »

Empowering Your Customer Service Team

Posted on: 22 Mar 2019

Customer service teams are often at the center of globally recognized companies and small businesses. Regardless of the industry, these teams have one thing in common: they connect with customers …Read More »

Mastering the Telephone Interview

Posted on: 30 Oct 2018

In an increasingly competitive market for jobs in virtually every sector, companies and recruiters are commonly asking that candidates go through a telephone interview first. Based on impressions made during …Read More »

Political Awareness in Our Divided, Bi-Partisan World

Posted on: 29 Oct 2018

Many people have turned away from the idea of being politically aware because they have seen the games of politics used to manipulate and tear others down. The truth is, …Read More »

Top Digital Communication Trends Enhancing Today’s Businesses

Posted on: 29 Oct 2018

Communication is a fundamental element in running a business. As a business owner, you should ensure you are remaining in regular contact with customers, partners, and remote employees. You should …Read More »

Customer Experience: Why it’s a Necessity for All Businesses Today

Posted on: 29 Oct 2018

A primary topic of conversation circling throughout the business world today is focused on customer experience: why it’s a necessity for all businesses at the current time. Organizational leaders are …Read More »

The Skills You Need for Effective Leadership

Posted on: 29 Oct 2018

Whether you are an office manager, a project leader, or the CEO, all effective leaders require a number of skills to help positively and successfully interact with staff and other …Read More »