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Microsoft Teams Direct Routing

Connect your Teams environment to our global voice network with certified SBC, local caller ID, and international phone numbers in 160+ countries.

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  • Reliable Inbound & Outbound Calling via Teams — Centralized communications for your global team.
  • International Phone Numbers from 160+ countries — Get local, toll-free, non-geographic, and mobile numbers in the markets you serve.
  • Manage Outbound Caller ID — Improve call pickup rates by presenting a local caller ID on outbound calls.
  • Microsoft-Certified SBC Included — Enjoy a secure, guided setup and continuous 24/7 global support.
  • Advanced Cloud Telephony Features — Tap into call recording, IVR, AI insights, and more — all through one voice platform.
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International Calling with Teams Direct Routing

With United World Telecom’s extensive coverage in over 160 countries, you can access international phone numbers for key markets, present local caller ID in 90+ regions, and route calls over Tier 1 VoIP networks for crystal-clear audio — all while using our secure SBC.

Direct Routing for Teams gives your organization the flexibility and coverage to scale globally. Compared to Microsoft Calling Plans, Direct Routing delivers broader global coverage, better rates, and more control.

As a global telephony provider for Teams, we enable businesses to consolidate voice across regions using a single, cloud-first platform. Replace PSTN, route calls through local carriers for higher reliability, and centrally manage your global phone numbers — all with expert support behind the scenes.

Power Global Teams with Seamless Voice Coverage

Unlock feature-rich international communication with a voice platform trusted by 2000+ global enterprises.
Make and receive international calls directly in Teams, while accessing call history and records.

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Enterprise-Grade Calling That Scales With You

Establish a local presence and connect with customers in over 200 countries with international phone numbers—local, toll-free, non-geographic, and Local 2-Way Voice numbers—from more than 160 countries. View the available countries on our Country Coverage page.

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Direct Routing SBC — Certified and Secure

Your Direct Routing deployment includes access to a Microsoft Teams-certified SBC ensuring encrypted SIP communication via TLS and trusted certificate chain per Microsoft requirements. Our network architecture supports high availability, disaster recovery, and global failover.

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Carrier-Redundant Routing for Reliable Global Voice

Our direct relationships with in-country carriers mean crystal-clear audio quality and resilient, high-availability call routing across regions.

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Advanced Features for Smarter Call Handling

Take full control of your global voice operations with powerful features built into the GCF platform. Customize IVR menus and call flows to match your business needs. Set time-based and location-based routing rules. Enable call recording and manage outbound caller ID. Monitor performance with custom reports, advanced analytics, and AI Call Insights.

Configure and optimize how calls are handled — before they even reach Teams.

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Easy Setup with 24/7 Expert Support

From configuration to ongoing monitoring, our dedicated account managers and global support team is always on.

We provide comprehensive setup documentation and guidance to walk you through each step of integrating Direct Routing with Microsoft Teams.

  • Provisioning and account management
  • Configuration support for Teams Admin Center
  • Guidance on number assignment and routing policies
  • 24/7 global support and monitoring

No hardware needed. No long contracts. Just scalable global voice backed by expert assistance.

Ready to Integrate Microsoft Teams with Global Voice?

We make global communication easy. Get your Microsoft Teams users connected across borders with our certified SBC and worldwide voice platform.
Call us or chat with us today to get started!

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A Company You Can Trust

Experience unmatched expertise and support from leaders in the industry.

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Phone numbers available across the globe.

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We've been in business since 1996.

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