Gorgias Integration with United World Telecom
Build a communication powerhouse by linking United World Telecom with Gorgias.
REQUEST A DEMO CONNECT Using United World Telecom and Gorgias Together
Add global voice telephony to your core business applications with our PBX, CRM, and help desk integrations.
With the Gorgias softphone integration, your teams can improve productivity and efficiency by comfortably managing all business communications in one place!
Integrate seamlessly and communicate globally today!
- International calling — connect with customers using local caller IDs
- Advanced calling features — click-to-dial, data sync, and more
- Call logs and activity — track customer interactions and agent performance
- Easy deployment — plug-in solution, no coding or developers needed
Features for Support Teams
Click-to-Call Place calls directly from the CRM
Data Synchronization Automatically link information between both platforms
Integrated Contacts Sync, search, and filter through business contacts
Call Transcription Transcribe incoming and outgoing voice calls and read them as texts.
Voicemail Forward voicemails to multiple desired email addresses and access them on the go.
Call Recording Review conversations and customer interactions with an inbound and outbound call recording software.
How to Get the Gorgias Softphone Integration?
All you need to get started and use the Gorgias help desk integration is:
- United World Telecom Outbound Calling plan — Basic or higher
- Gorgias subscription
- UWT softphone app — download for free from the Microsoft Store (optional)
- Click-to-Dial Chrome extension — from the Chrome web store (optional)
- Gorgias extension activated via the UWT control panel.
Instant Calling within Gorgias
With clickable links next to phone numbers in Gorgias, teams can quickly call customers from within Gorgias pages. With click-to-dial, prioritize agent time and efficiency to boost engagement and offer responsive customer support.
Optimized Call Management
Save time by using our softphone in Gorgias. Access synced contacts, call notes, and call activity for a detailed view of customer interactions and agent performance. Use advanced routing strategies and local caller IDs to improve call handling.
Global Coverage with Local Presence
Enter target global markets and connect with prospective customers cost-effectively with international phone numbers from 150+ countries. View available countries and phone number types on our Country Coverage page.
Feature-Rich Telephony
Build a phone service that meets your business communication needs with our wide range of advanced features. Manage your call flows with our IVR builder, set custom call routing strategies, use ring groups to maximize reliable service, and more.
Featured Content
Setup
See how easy it is to set up the Gorgias softphone integration with this guide.
Blog
Place calls by simply clicking on a phone number or call button.
Feature
Understand your business’ call traffic with detailed call reports.
Resource
Offer 24/7 customer support no matter where your teams are located.
Get a free consultation with a business phone system specialist.
Reach out and a United World Telecom expert will get back with you shortly.
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