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Posts by Meryl D'Sa-Wilson:

Six of the Best Toll Free Numbers (And Other Funny Numbers)

Posted on: 28 May 2020

Who says business numbers must be strictly serious? Your number can be an opportunity for displaying creativity to attract customer attention. Here we will look at how some companies have …Read More »

SIP Trunking vs VoIP: Understanding the Difference

Posted on: 18 May 2020

To decide whether your business needs SIP trunking or VoIP technology, you must first understand what these communication services are and how they differ. Here we will discuss in detail …Read More »

Hosted PBX versus SIP Trunking: What’s the Difference?

Posted on: 15 May 2020

When switching to a cloud phone system for your company’s communications, owners often have to decide between a hosted PBX and SIP trunking. Here we will discuss what these two …Read More »

5 SIP Trunking Benefits You Probably Don’t Know

Posted on: 15 May 2020

SIP trunking has slowly revolutionized business communication. This business phone solution uses an internet connection to provide a high-quality and low-cost phone service. More and more companies are using SIP …Read More »

SIP Trunk Pricing Breakdown [Updated 2025]

Posted on: 23 Apr 2020

Choosing a SIP trunking provider for your business is a complicated decision, as you might not be aware of how the pricing is broken down or even what SIP trunking …Read More »

Comparing Outbound Calling Service Providers in 2025

Posted on: 21 Apr 2020

Making a decision for a new outbound calling service provider is tough as it will determine how your business conducts its outbound sales calls. In this article, we will be …Read More »

What is SIP Trunking and How Does it Work?

Posted on: 10 Apr 2020

Any business looking to grow successfully or maintain its success must keep checking in on its business communication system. If your business phone system is flawed or missing essential components, …Read More »

5 Tips for Improving Your Outbound Calling Strategy

Posted on: 10 Apr 2020

As a salesperson, you know the daily struggle of getting ahold of a potential customer and then losing them quickly like sand slipping out of a fist. While it’s good …Read More »

8 Best IVR Routing Strategies for Your Call Center

Posted on: 08 Apr 2020

If you’ve already set up IVR for your call center, the next step is to optimize how it handles incoming calls. A well-structured IVR system can significantly improve caller experience, …Read More »

Comparing Phone Number Providers in Saudi Arabia

Posted on: 07 Apr 2020

Looking for a new provider to purchase a Saudi Arabia toll-free phone number for your business? We have compiled a list of providers that you should consider before you make …Read More »

Inbound Sales Calls vs. Outbound Sales Calls

Posted on: 02 Apr 2020

Trying to identify the best ways to increase sales for your business? There are a few different approaches you can take: inbound sales calls, outbound sales calls, or a combination …Read More »

Use Outbound Calling and Call Recording to Improve Customer Relations

Posted on: 27 Mar 2020

As a business owner, you know how important it is to build and maintain customer relations. Thankfully, there are telecom solutions that can boost interactions between a business and its …Read More »

How To Boost Your Own Virtual Call Center

Posted on: 19 Mar 2020

Starting your own cloud or virtual call center is an easy task to accomplish with the right tools and essentials. Here we will look at the different aspects to consider …Read More »

Customer Support vs. Customer Success: What is the Difference?

Posted on: 06 Mar 2020

Often used interchangeably, customer support and customer success are actually two separate business functions. And because they are different, they require different skill sets and strategies. Here we will look …Read More »

Making Outbound Calls from a Toll Free Number

Posted on: 27 Feb 2020

Toll free numbers combined with outbound calling can greatly improve a company’s sales and customer retention rates. Businesses with a high outgoing call rate should, therefore, consider outbound sales strategies. …Read More »

Tips for Running a Successful Virtual Call Center

Posted on: 25 Feb 2020

Thinking of opening a cloud or virtual call center? Well, you are in luck. It is now easier than ever to start and run a full online call center, thanks …Read More »

Improve Communication With Business VoIP

Posted on: 25 Feb 2020

As a business owner, you may have often wondered, is there a way to improve business interactions without overspending? Well, yes, there is. Business VoIP is a cloud-based communications solution …Read More »

GDPR Compliance: Everything You Should Know

Posted on: 13 Feb 2020

Are you a company or enterprise doing business with an EU-related organization or client? If so, the GDPR compliance is something you need to be aware of. The EU brought …Read More »

MiFID II Definition, Regulations, and Requirements

Posted on: 11 Feb 2020

Want to know if the MiFID II regulation affects your business? MiFID II is legislation impacting the financial services industry with an attempt to increase transparency and reduce harmful financial …Read More »

Purchase Mauritius Toll Free Numbers, Available Now!

Posted on: 10 Feb 2020

Want to take your business to the island nation of Mauritius in the Indian Ocean? With Mauritius toll free numbers, you can now connect with significant businesses, contacts, and customers …Read More »