1. United World Telecom
United World Telecom has been a global telecom provider offering cloud phone number services since 1996. With this service, users get enterprise-grade business VoIP services, advanced communication features, high-quality voice termination, and responsive customer service. Also, thanks to partnerships with Tier-1 carriers globally, users can expect reliable local call routing and uninterrupted phone services around the world.
Features:
- International calling service
- Call forwarding
- Advanced routing options
- Call recording
- IVR system
- VoIP integrations
- Voicemail to email and voicemail transcription
- Online account management, and more.
Pricing: United World Telecom offers five plans starting at $7.95/month, based on the phone number selected, plus a per-minute rate. Add advanced features for an additional price.
2. Global Call Forwarding
Global Call Forwarding is another leading global provider of cloud-based phone services. The company leverages its VoIP infrastructure to offer inbound and outbound calling, online voice management, local call routing, and more for businesses around the world. With 24/7 tech support and dedicated account managers, users can get support as needed to ensure business continuity.
Features:
- International calling
- Call forwarding
- Advanced routing
- Caller ID management
- IVR system
- Failover forwarding
- Outbound calling and softphone
- Simultaneous ringing
- VoIP CRM integrations, and more.
Pricing: Global Call Forwarding offers five plans starting at $7.95/month, based on the phone number selected, with an included amount of minutes.
3. GoTo Connect
GoTo Connect is an all-in-one cloud phone service and meeting system. Their solution is customizable and scalable, providing businesses with everything they need to connect from anywhere. The system includes customizable business phone features, integrated video conferencing from GoTo Meeting, team chat, and contact center functionality.
Features:
- Local or toll-free number options
- Video meetings for up to 150 participants
- Call from any device, anywhere
- Existing number porting
- Local, toll-free & vanity numbers
- Smart call routing
- Unlimited extensions
- Call forwarding
- Instant response
- Auto attendant
- Recorded greetings, and more.
Pricing: GoTo Connect has two pricing plans $24/user/month and $29/user/month, both billed annually.
4. Dialpad
Dialpad, established in 2011, leverages advanced AI to offer unified communications products. Their business communication service empowers users to manage calls, text messages, and video conferencing from a single online platform.
Features:
- Unlimited calling
- SMS, MMS & team messaging
- Unlimited AI meetings
- AI-powered call & voicemail transcriptions
- Google Workspace & Microsoft 365 integrations
- Real-time analytics & reporting
- Web & chat support, and more.
Pricing: Dialpad has multiple plans to choose from depending on the type of phone service you need – business communications, contact center, etc. Their Business Communications plans start at $15/user/month (billed annually) or $23/user/month (billed monthly).
5. Aircall
Since 2014, Aircall.io has been providing telecom services. Founded in Paris, the company has expanded to offer telephone numbers in over 100 countries. Now, Aircall.io is a comprehensive call center software designed to keep customer data and call activity organized and easily manageable.
Features:
- Inbound and outbound calls
- SMS business messaging
- Call recordings
- Call analytics history
- Softphones
- IVR, and more.
Pricing: Aircall’s plan starts at $30/license/month (with 3 licenses or users included).
6. OpenPhone
OpenPhone is a versatile business phone system designed to help businesses of all sizes manage global calls and messages. The service also gives you the flexibility to choose and manage multiple phone numbers based on locations, teams, and specific use cases.
Features:
- Calling (U.S. & Canada)
- Messaging
- International calling & messaging (add-on)
- Call recording
- Voicemail transcripts
- Business hours
- User groups
- Phone menus
- Group calling, and more.
Pricing: OpenPhone offers three different pricing plans starting at $13/user/month (billed annually) with $5/month for each additional phone number. Also, note that messaging services require registration as well as setup fees ($19 one-time) and messaging fees ($1.50-$3/month).
7. CloudTalk
With CloudTalk, businesses can easily manage and streamline their communication with teams and customers using virtual call systems. CloudTalk’s contact center management solution lets users manage inbound and outbound calls, use automatic call distribution and IVR, view analytics, and more.
Features:
- Unlimited inbound & intracompany calls
- Click-to-call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers
- Advanced analytics
- Skill-based routing, and more.
Pricing: CloudTalk offers three different plans starting at $25/user/month (billed annually) with only 1 local phone number included.
8. Vonage
Vonage initially started out by providing VoIP services to families and small businesses. However, they have now expanded their services to include unified communication solutions and contact center software for enterprises.
Features:
- Local phone numbers
- Toll-free or 1-800 phone numbers
- Call recording
- Call center software
- Auto attendant
- Business SMS and MMS
- Click-to-Dial
- Call screening, and more.
Pricing: Vonage has three pricing plans starting at $13.99/month/line plus taxes and fees with a minimum of 1-year contract for new accounts.
9. RingCentral
RingCentral offers a variety of cloud communication and collaboration solutions for businesses. As part of their phone solutions, RingCentral provides communication options, including voice, video, and team messaging as well as contact center capabilities.
Features:
- Business phone or toll-free numbers
- Enhanced Business SMS
- Visual voicemail
- Multi-level auto attendant and IVR system
- Call queues
- Call recording
- Advanced call monitoring,
- Call log reports,
- Video meetings and recordings, and more.
Pricing: RingCentral has multiple plans to choose from depending on the type of phone service you need – phone number, contact center, etc. Their Intelligent Phone Solutions plans start at $20/user/month (billed annually) or $30/user/month (billed monthly).
10. Nextiva
Nextiva provides voice and call center software solutions for businesses of all sizes and across industries. The company offers voice and video communication, integrations, advanced analytics and reporting, and more.
Features:
- Unlimited calling within the U.S. and CA
- Video calling
- Free local and toll-free number
- Mobile SMS/MMS
- Voicemail to email and SMS notifications
- 24×7 customer support
- Auto attendant
- Free number porting
- Call log reports, and more.
Pricing: Nextiva has multiple plans to choose from depending on the type of phone service you need – business communication, contact center, etc. Their Business Communication plans start at $18.95/user/month (billed annually) or $25.95/user/month (billed monthly). Contact sales for their Contact Center plans.
11. Ringover
Ringover offers an all-in-one communication platform that includes voice and video calls, messaging, and team collaboration tools. Their plans come with 1 local number per user
and 1 number per company, along with multiple calling features.
Features:
- Local numbers
- Unlimited calls
- Call notifications
- Smart dialer
- Mobile, web, desktop app
- IVR
- Random call distribution
- Smart call routing, and more.
Pricing: Ringover offers 3 plans starting at $21/user/month (billed annually) and $29/user/month (billed monthly).
Switch to United World Telecom
United World Telecom is one of the top Zadarma alternatives. While both companies provide comparable services, it’s important to choose the one that aligns with your business’ specific requirements. You can take a look at our customer stories to see how our services have helped businesses in the past. Alternatively, you can connect with us to learn more about how we can help your business upgrade its phone system effortlessly.
Call us today at +1 (561) 908-6171 or chat with our experts online!
