Reliable, Global Voice Solutions for Software & Technology

Power global customer support, accelerate sales, and unify internal collaboration with international voice built for the software and tech industry.

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Trusted by Tech-Driven Businesses Worldwide

Why Software & Tech Companies Choose United World Telecom

Software and tech companies require seamless and scalable communication to manage global teams, support customers, and ensure smooth operations. Their success largely depends on reliable telecom solutions.

With United World Telecom, software and tech companies get:

Local phone numbers in 160+ countries to reach clients and developers globally
Reliable, flexible voice solutions for support & customer consultations
Sentiment analysis and call transcripts via integrated AI tools
Smart call routing across teams, centers, and time zones for clarity

“Absolutely 5-star service. Our company needed phone lines to collect customer inquiries for the North America region, and they deliver with top quality and great customer service as well!”

— Isaac Wu, Synergies Intelligent Systems, Inc.
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Integrates with your favorite CRMs

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Core Communication Challenges in the Tech Industry

Time zone differences and global collaboration complexities
Global teams struggle with connectivity and real-time communication
Inefficient routing increases response times for urgent issues
Date security concerns due to poor call management
Syncing communication systems with CRMs and collaboration platforms

Taking Your Software Business Global

To be trusted and accessible, software and tech companies must maintain a local presence while connecting with clients worldwide. With UWT, you can:

Expand your reach with international calling
Leverage AI-driven call insights and CRM integrations
Set up regional tech support and sales lines
Monitor global usage with reporting dashboards
Display local caller IDs to boost answer rates and trust

These features enable software and tech companies to grow internationally while providing customers with a smooth, localized experience.

Improve Performance with Advanced Analytics

Maintain operational transparency and give your clients visibility into call and team performance through our Call Reports and AI Call Insights suite:

Call Activity & Custom Reports
to view call traffic and performance for specific periods, phone lines, locations, or agents.

Call Recording
to record and store calls for reference, quality control, compliance, and liability protection.

Call Transcriptions
to convert calls to text for quick reviews and searchability.

Call Summaries
for quick visibility into long conversations.

Sentiment Analysis
to flag urgent or emotionally sensitive calls.

Keyword Search
to surface patterns across calls (e.g. complaints, delays).

Transcription Translation
for multi-market visibility to help providers working with multilingual populations.

These tools help teams stay organized, reduce follow-up time, and improve the caller experience—especially in high-volume call environments.

Tailored Features for Tech Teams

Local & Toll-Free Numbers
Provide worldwide customer support without the need for physical locations

Outbound Calling & Local 2-Way Voice
Increase call answer rates with local caller IDs for your outbound calls

PBX Integration
Integrate UWT with your existing PBX or call center solution

Call Routing
Direct customer queries to the right technical teams instantly

Call Analytics & Reports
Monitor call volume, agent performance, and call trends

Softphone Apps & Web Dialer
Enable remote and global teams to make calls from any device

AI Call Insights
Analyze customer conversations for faster resolutions

CRM Integrations
Sync calls with Salesforce, HubSpot, or Zoho for seamless tracking

24/7 Tech Support
We provide 24/7 support to ensure uninterrupted service for your operations

Dedicated Account Management
Get expert guidance on scaling tech communication needs

Phone Solution Built for Modern Software & Tech Teams

admin team

For Sales Team

Use local caller IDs for higher response rates
Enable global outreach and connections
Sync calls with CRM for smooth sales management

customer support

For Support Teams

Direct queries to the right technical experts
Analyze sentiments and transcripts for better service
Guarantee continuous assistance for critical tech operations

compliance and ops

For Admin & Ops Teams

Optimize support and improve agent efficiency
Access logs, recordings, and voicemails for audits
Call from anywhere with a softphone and web dialer

Easily Integrate with Your Workflow

Bring voice to the platforms you use every day with our softphone integrations!

Integrate our cloud phone service with your favorite CRMs or help desk software, including Salesforce, Zoho, Zendesk, HubSpot, Pipedrive, MS Teams, etc.

These integrations require no coding or complex setup. Use features like click-to-call, automatic call logging, and transcript syncing—all without switching tabs.

Why Choose United World Telecom?

Give your team the tools to serve clients faster, better, and fully transparently.

We have over 28 years of experience catering to the communications needs of SaaS companies, tech organizations, IT consulting organizations, MSPs, cyber security companies, and cloud service providers.

Our global sales team can help you find the right phone solution for your software and technology business.

Talk to an expert or book a demo today!