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Untied World Telecom Blog

What is SIP Trunking and How Does it Work?

what is SIP trunking

What is SIP Trunking? As a new business owner setting up your business communications, you must have come across the term “SIP trunking” and wondered what it was and if …Read More »

5 Tips for Improving Your Outbound Calling Strategy


As a salesperson, you know the daily struggle of getting ahold of a potential customer and then losing them quickly like sand slipping out of a fist. While it’s good …Read More »

7 Best IVR Routing Strategies for Your Call Center

IVR routing

You’ve set up IVR your call center and want to know the best way use it? Here are 7 routing strategies that can determine how callers interact with your business …Read More »

Comparing Phone Number Providers in Saudi Arabia

saudi arabia toll free number

Looking for a new provider to purchase a Saudi Arabia toll free phone number for your business? We have compiled a list of providers that you should consider before you …Read More »

Inbound Sales Calls vs. Outbound Sales Calls

inbound outbound sales calls

Trying to identify the best ways to increase sales for your business? There are a few different approaches you can take: inbound sales calls, outbound sales calls, or a combination …Read More »

Use Outbound Calling and Call Recording to Improve Customer Relations

outbound calling call recording

As a business owner, you know how important it is to build and maintain customer relations. Thankfully, there are telecom solutions that can boost interactions between a business and its …Read More »