Web Specialist (UX & Digital Marketing)

Location: São Paulo, São Paulo, Brazil, Type: In-office Contract

United World Telecom is a global cloud telephony provider delivering enterprise-grade voice solutions in 160+ countries. Since 1996, we’ve helped IT teams build scalable systems backed by 99.999% uptime. Headquartered in Florida, with offices in Thailand and Brazil, we support enterprises like IBM and Novartis with international phone numbers, SIP solutions, integrations, and AI-powered communication tools.

We are growing our São Paulo team and looking for someone who can help modernize and optimize our web, digital, design, and user experience initiatives.

Schedule: Mon–Fri, 8:00 am – 5:00 pm BRT (Close to EST).

About this Role

We are looking for a highly skilled Web Specialist who combines strong web expertise with modern digital design and marketing execution.

We are looking for someone who functions more like a modern “web master” — someone confident working across website management, front-end development, UX/UI improvements, technical SEO & AEO readiness, creative asset production, and digital marketing support.

You will work closely with marketing, sales, IT, and product teams to improve customer experiences across our websites, landing pages, campaigns, and digital platforms.

The ideal candidate understands both aesthetics and technical functionality — someone who can confidently improve complex web environments while also producing polished creative assets and user experiences.

Web Development & Website Management

• Build, update, and maintain website pages, landing pages, templates, and digital experiences
• Work directly with HTML, CSS, WordPress, and front-end layouts
• Troubleshoot styling, responsiveness, and front-end functionality issues
• Support ongoing website modernization and UX improvements
• Assist with backend-related website tasks and integrations
• Improve page speed, usability, mobile responsiveness, and consistency
• Improve landing pages, checkout flows, and conversion-focused experiences
• Help modernize legacy pages, layouts, and campaign experiences
• Support structured testing and optimization initiatives

Technical SEO & Analytics

• Support technical SEO and AEO improvements including schema markup, structured content, site health improvements, etc
• Use tools like Ahrefs and Semrush to identify opportunities and issues
• Implement and maintain GA4, GTM, conversion and event tracking, and data layer support

Creative & Digital Marketing Support

• Design and produce graphics of web pages, product visuals, social media, sales enablement assets, advertising, email marketing, etc
• Create and edit short-form and long-form video content
• Produce motion graphics, animations, and product walkthroughs
• Help maintain strong visual consistency across global brands

Collaboration & Ownership

• Work cross-functionally with marketing, IT, provisioning, and support teams
• Document website updates, tracking changes, and technical implementations
• Maintain a strong review and QA process before launch or publication
• Bring proactive recommendations for UX, creative, SEO, and conversion improvements
• Support ongoing global marketing and digital growth initiatives

Required Skills & Experience

• 3–5 years of experience in web development, front-end web operations, UX/UI, digital marketing support
• Strong HTML and CSS skills
• Experience with WordPress, front-end web structures, and responsive web design
• Familiarity with JavaScript and front-end troubleshooting
• Experience with Google Analytics (GA4), Google Tag Manager, Conversion tracking, Technical SEO
• Strong understanding of UX/UI best practices
• Experience with Adobe Creative Cloud, Canva, CapCut, and modern design tools
• Experience with code version control (Git)
• Experience creating digital marketing assets and web visuals
• Strong attention to detail and organizational skills
• Fluency in English

Nice to Have

• Motion graphics or animation experience
• Video editing experience (Premiere, After Effects, CapCut, etc.)
• Experience with GitHub or version control
• Experience supporting SaaS or B2B technology brands
• Familiarity with AI-assisted workflows and content tools
• Experience with schema markup and AI-search optimization
• Understanding of CRO or A/B testing methodologies

Benefits

• Paid time off
• Growth opportunities
• Gain exposure to telecommunications, SaaS, cloud communications, and global business operations
• Be part of a diverse international team spanning multiple countries and cultures
• Join a stable, growing company with long-tenured employees and strong leadership

To apply: Send your resume to Meryl D’Sa-Wilson, Digital Marketing Manager, at meryl@unitedworldtelecom.com.

United World Telecom is an equal opportunity employer. We value a diverse workforce and are committed to creating an inclusive environment for all employees. We offer paid time off and significant career growth opportunities within our global SaaS organization.