Make it Easy for Customers to Reach Your Business
With our Advanced Call Routing features, you can route calls based on different rules such as simultaneous ringing or sequential ringing. You can even forward calls from one location to another based on the time of the call, location of the caller, skills required, agent history, and so on.
On the other hand, VoIP redundancy ensures back-ups, in case one or more of your connections fail, and you need to route calls to a different location or network. This way, your callers reach the right agent or employee and get their issue resolved quickly.