Integrate seamlessly and communicate globally today!
Add Global Coverage to Your Salesforce Phone System
Make & Receive Calls Directly in Salesforce
Improve Sales Engagement with Click-to-Call
Sync Customer Data Automatically
Track Every Interaction Efficiently
Add global voice coverage to Salesforce CRM and facilitate business calling.
With our Salesforce telephony integration, your teams can improve productivity and efficiency by comfortably managing all business communications in one place.
Features for Sales Teams
Click-to-Call
Place calls directly from Salesforce CRM
Data Synchronization
Automatically link information between both platforms
Integrated Contacts
Sync, search, and filter through business contacts
Call Pop
Use screen “pops” to prepare for incoming calls
Call Recording
Review conversations and customer interactions with an inbound and outbound call recording software.
Call Logging
Add call notes like customer details, interaction summary, etc
Try United World Telecom Outbound Calling
Experience the quality of our full service risk-free without any commitment. Fast & Easy Setup • No Commitment.
With clickable links next to phone numbers in Salesforce, teams can quickly call customers from within CRM pages. With click-to-dial, prioritize agent time and efficiency to boost sales engagement and offer responsive customer support.
Optimized Call Management
Save time by using our softphone in Salesforce. Access synced contacts, call notes, and call activity for a detailed view of customer interactions and agent performance. Use advanced routing to improve call handling and local caller IDs to improve response rates.
Global Coverage with Local Presence
Enter target global markets and connect with prospective customers cost-effectively with international phone numbers from 160+ countries. View available countries and phone number types on our Country Coverage page.
Feature-Rich Telephony for Salesforce
Build a phone service that meets your business communication needs with our wide range of advanced features. Manage your call flows with our IVR builder, set custom call routing strategies, use ring groups to maximize reliable service, and more.
F A Q | Salesforce
All Salesforce plans are compatible with our integration.
No, you do not need a developer to set up the UWT-Salesforce integration. All you need is a Salesforce subscription and a United World Telecom outbound calling plan. Our 24/7 tech support is available to help.
Yes, we have integrations with multiple popular CRMs, help desk software, and UC solutions. Check out our wide range of integrations here.
Yes, businesses in any part of the world can use our UWT-Salesforce integration.
The Salesforce telephony integration with United World Telecom comes with click-to-call, integrated contacts, call pops, call recording, call logging, and more.
Yes, you will need a business phone number to receive inbound calls and make outbound calls through this integration. View plans to find the right phone number plan for your business.
Yes, you can view call traffic, review call logs, and more from within Salesforce.
Currently, our softphone integration works only with Salesforce Lighting apps. Additionally, Lightning Web Security must be enabled. Once you have your UWT and Salesforce subscriptions, you just need to activate the integration from the UWT control panel.
Yes, we have a 30-day free trial for our Salesforce integration. You can also request a demo with our sales teams. Call us or chat with us to get started.
Our tech support team is available 24/7 to help assist with any queries and troubleshooting requirements.
Yes, you can integrate our Salesforce voice integration with your existing phone system. Call us to find out more about your specific case.
Get a free consultation with a business phone system specialist.
Reach out and a United World Telecom expert will get back with you shortly.
