Understand Every Call. Unlock Business-Wide Impact.
AI Call Insights empowers your teams to extract real value from every customer conversation. Sales and ops leaders can use summaries, sentiment scores, and keyword searches to review performance, prep for demos, and resolve disputes. Support teams can filter calls by negative sentiment to quickly resolve issues or identify topics worth converting into help center articles. Marketers can analyze how people discover your brand, uncover keyword-rich language for messaging, and identify gaps in your website or onboarding process.
Plus, you can access these insights directly within your CRM or help desk software through our softphone integrations. Integrate with platforms like Salesforce, Zoho, HubSpot, and more to view transcripts, translations, and call data alongside customer records — no switching tabs required.
Popular Use Cases:
- Spot churn risk with sentiment trends
- Turn great calls into sales coaching material
- Track how leads are finding you
- Quickly find disputes, competitor mentions, or pricing objections
- Discover messaging gaps for your website
With these advanced insights centralized and searchable, your entire organization gains visibility and clarity — powered by every phone call.
See how your team can work smarter with every call. Book a demo today or chat with our experts to learn more. We’re here to help!